"Needed a replacement right away and they had the product plus assorted shipping options so the product could arrive at the quickest time possible."

"Exactly what I ordered, received timely!"

"No reply or RA for return."

"Can't get anyone one the phone"

"Found it right away and in stock, ordering was simple."

"my chair works again

Thank you"

"Very knowledgeable about everything but it's been a week already and I haven't received my part which was a motor for my lift chair. I've tried to get a hold of you but no one answers the phone"

"It was what I wanted. It works as I had hoped. "

"Aside from the post office sending the package from Arizona to Seattle by way of Kentucky all else was good and helpful"

"I hope my friend will be able to use her lift chair once again. "

"Part was exactly as ordered and was delivered on time. "

"Berri was hands on and guided us through step by step "

"We had bought over 6k of equipment from this supplier a little over a year ago. When asked for the price of a replacement battery to negotiate with the facility who borrowed and disabled ours, it took them 3 business days to get back to me and when they did, needed to speak in person. I guess every opportunity is a sales pitch for them. I researched the price online, with time I did not have and will no longer ask for their support again"

"They had the part I needed, offered great advice, part arrived quickly, it was the correct part and it fixed the problem. Chair is fixed. "

"There were many replacement controllers, but none of them were for my chair. What I noticed is that the pictures of the controllers did not show the complete controller connections/plug. My chair has a straight-line connector assembly. The controller I bought has a 90-degree angle connector. I did not know that until the controller arrived. I taped the connection to ensure that the connection does not disconnect. The controller works as advertised. I just wish I could have had seen more definition of the connection in the picture."