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Product & services pricing
0.00/5
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Customer service:
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Return/Replacement policy:
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Verified
5/5

2004-12-11

"This is my first order from Lifestyle and it went
very well. I sent them a money order for $109.90
on 29 Nov for a Flavor Wave Deluxe and it was
delivered on 10 Dec. However they did not send me
an email stating it had been shipped as they claim
they will do. They also do did not respond to an
email I had sent about the status of this order,
and you can never get anybody at their 800 #,
just a recording telling you that we are having
a high call volume at this time....yada yada yada.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
N/A
Ability to determine if a product was in-stock real time
N/A
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Overall technical support
Being easy to reach
Being knowledgeable
N/A
Being trustworthy
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
N/A
Web site reliability
N/A
Web site being easy to use
N/A

Verified
4/5

2004-08-16

"I ordered some sunglasses from the catalog. Not necessarily the cheapest price offered. But was in stock and delivered as expected.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
1/5

2004-07-19

"I had a horrible experience with this seller. They advertise cheaper than anyone else, and they state the items are in stock and ready to ship. Well, I ordered a T-fal convection oven and a Krups rice-slow cooker, the next day, I got an email from them stating that they did not have ANY of the items in stock and that they would ship together on JULY 10 ( I placed the order on JUNE 27!!!!), then I call them and ask them if I could trust them to ship the items on that date, and they said : yes, no problem. Well, on the 12 I just called them to check the order status and to get the tracking number, and they just told me in a very cold way, "sorry sr. the items are on backorder due to manufacturer's delays, and they will ship on July 27 !!!. I told them, really? DUE TO MANUFACTURER'S DELAYS??? I don't get it since the rice cooker is Krups and the oven is T-fal!!!, obviously I told them to cancel my order, and they just said, ok, in an even colder way, they did not even apologize. DO NOT TRUST this seller."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
N/A
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Delivering products damage free
N/A
Overall technical support
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site