"First time. Great experience "
"I have never had an issue purchasing online and picking up in store."
"Illustrations are not always accurate. Photos of actual parts is much more helpful. "
"Easy ordering and check out .. Thank you "
"Easy and quick after the parts person helped me with the part number so I could insure I purchased the correct part"
"Easy enough process, and better than calling parts department to ask about 5 different part numbers. Still, site navigation, presentation, and response times are lacking. "
"Surprised about the great service, couldn’t find the part anywhere else, Thanks "
"Had tires rotated and balanced at another company (not Toyota) and they broke all 4 of my wheel center caps. Found the replacement parts online and ordered them. So far everything is easy peasy!"
"Let’s see if product ships fast,"
"Saved money by ordering on line instead of ordering at the counter. Not sure why. The counter person at Leith said they do no honor their own website pricing."
"Your parts website is hard to make work to buy parts."
"I see on the front page "Free shipping on orders over $75 with code FREESHIP" so I think to myself, "Hell, I'll get an air filter too to put me over the line. I will need it soon anyway." So I check out with code FREESHIP and wouldn't ya know it? $12.16 shipping! Also your payment system ****, **** dropdown menus let me type the details.
Thank god I shouldn't have to regularly order from you guys, I'm gonna try rockauto first next time."
"Online was very easy. I called and spoke with Teddie and she was very helpful in verifying the parts needed and fitment."
"I didn't receive any email notices and they weren't blocked by SPAM filters. So I kept checking the webpage for updates. I had called Leith Toyota before ordering to confirm fit and they said they had two in stock. Several days went by with no status updates so I called Leith again and they said they had it and to come pick it up but it also sounded like they never looked at the order until I called. They also charge nearly double the online price if you purchase in person which is totally ridiculous."
"GOT THE PART QUICKLY AND SAVED TIME ON DELIVERY"