"I have never received the order nor any reply to my several emails for shipment of my order.
Please advise."
"Legacy provided exceptional service and fast delivery. When I asked about how to download one of the song books, as I don't have a CD reader on my computer, customer service (Jaime) e-mailed me the pdf so that I could have it without a reader. Great experience with Legacy and great experience with the Learn and Master Guitar products. Steve Krenz and his crew provide and exceptional product for developing musicianship with the guitar."
"This was for my little brother, and he loves it! He said he was always so frustrated by other programs because they'd tell him what note to play but wouldn't tell/show him where on the string to place his fingers (higher, lower, etc.). He said one of the first things your program did was tell him what note and where, exactly, to place his fingers and he was so excited about it. Thank you!"
"I'm surprised the contents didn't fall out during shipping. The DVD content is okay and a little boring. The DVD's have a few good tips tips. I expected more education for the money."
"Great product, quick service. I’m a many year repeat customer, and I’ve always been satisfied."
"Nice product. Easy to do the purchase and very fast delivery. "
"Nice looking forward to le"
"Since purchasing the product and receiving the receipt there has been no communication in relation to when or if the product has been dispatched. This is very disappointing"
"The checkout process was not straight forward. The support phone number was quite useless, on hold for 36 minutes so hung up. The support email did respond within 24 hrs and was straight forward but following their advice didn't work. To finalize an order you actually have to click "checkout" TWICE, and nowhere does it tell you that! I wish i could evaluate the actual product but it still hasn't been delivered. I would gladly complete another survey once it arrives."
"Didn’t receive a receipt or tracking info so had to email services who sent a tracking link but 7 days later it still says Enroute to regional processing facility so don’t know where my order is or when I will receive it!"
"The Guitar Course was out of stock for at least 1 month. Since it is endorsed by Gibson and the fact that it was out of stock (presumably due to demand) I am thrilled to finally be able to purchase my set. Customer service was great keeping me updated on when supplies would be available."
"Highly recommend, and would use hem agaim!"
"Nice People, good materials, a little slow on getting a shipping notification; but, you know, we are in the middle of a Pandemic...
I ordered another Piano Course for a relative, and it all went very quickly. Good Job!"
"This item is AWESOME, & perfect for anyone who wants to learn not only painting, but just about anything they want to! HIGHLY RECOMMEND PRODUCTS!!! "
"I received the Fingerstyle dvd's and I also ordered the Learn & Master Guitar dvd's.
I was totally disappointed with both orders of dvd instructional videos. They are very empty in content,too much talking and too basic in theory or technique.It was a waste of my money. These dvd courses are "Over Hyped". There is better information on you tube and in guitar forums. Who in the heck wants to be playing Ode to joy after viewing 30 dvd's?"