"Very dissatisfied. Bought a refurbished computer from them on Groupon.
Power cord/adapter stopped working and per Groupon it says there is a 90 day warranty. I contacted Groupon, they asked me to contact lenovo. So lenovo says it was sold refurbished without a warranty (when i registered on lenovo's website the serial number's warranty was expired), I would have to contact the reseller. Which I did, which was laptopplaza.
They kept saying they would send me a replacement but then they asked me for the serial number of the laptop and I provided it, then they asked for pictures.
Then a week later they asked for a picture of the box it came in with some vendor number. This came in a regular cardboard box, not a lenovo box with just a laptop and power cord/adaptor.
DO NOT BUY FROM!
"
"So bad i emailed laptopplaza more than 5 times no answeres "
"BUYER BEWARE - This place is a scam. I placed an order over a week ago and they are not responding to emails or phone calls. I am also seeing people on Facebook saying there is no response. "
"I ordered a refurbished laptop. I was a bit nervous about this, but the whole process went very smoothly. Delivery was prompt and the laptop (HP envy) is great."
"I think they did a good job. The only prob, and probably is the manufacturer fault, was that the appropriate printed manual was not in the box with the electronic gadget I received."
"I had an Excellent experience."
"I got the Tablet at a great price, it was delivered on Time and exactly as described.
My only complaint is that I received notice that the item had shipped 1 day after it arrived at my forwarder. I normally pre-alert my forwarder of impending shipments and this situation resulted in them misclassifying the item. It was easily rectified though.
I'd definitely purchase from them again. "
"I got an HP Split X2 from laptopplaza and 4 months later found out that I was sold a computer with a bad motherboard. I got it checked out at 3 different places and they all told me that it wasn't even worth it to fix and where I got it from sold me a bad computer. I would NEVER purchase anything from them again!!!!!!!!"
"Great site. Details and Specs were very helpful in my decision. My new HP Laptop was exactly what I was needing for work and home. Outstang support staffing when I called in with one question I had. I will be back LTP"
"Shipment was delayed for some reason but when they recognized it, the vendor offered expedited shipping and small additional discount. I greatly respect companies who not only acknowledge their mistakes but go above and beyond to make them right. "
"Exactly as described. Helpful customer service."
"i found their process to be very easy i received my product quickly and was exactly what i ordered spoke with a person their and they were very helpful in the information i needed definitely would buy again from them"
"fast easy and safe. Awesome computer great price! "
"Great tablet, great technical assistance. We purchased a refurbished Lenovo tablet w/ the android. We are not computer savvy at all. Set up of anything computer related is bit overwhelming for us. We are seniors and called because we could not connect to internet. They don't officially provide technical support but a young man, Michael that took our call was able to walk us throught the process and talked us through some new over air updates and adding our email to the tablet for the OS. We were not sure how to connect to our Wi-Fi, our kids set it years ago so he had us contact our cable company to get the password to our router for the internet and let him know when we were able to get on the internet. After a quick email to their support, Michael again got us up and running. Thanks for the extra service and for providing a product that meets our needs and at a great price. Much appreciated. We will recommend to our family and friends."
"Best price for item i purchased. Found them through Google shopping when I made the purchase. Shipped quickly and got free shipping. Ordered 2-20, Thursday. Delivered 2-25, Tuesday by FedEx. No sales tax in Texas. Happy with purchase."