"Really friendly and knowledgeable staff at this establishment. They were able to guide me to the correct parts I needed and were responsive and friendly every single step of the way. Good work guys!"
"Easy to use, fast shipping and quality parts - a real value! Thank you so much for making this such a pleasurable experience."
"I've purchased from similar companies before and had problems with all of them, except Laptop-keys.com. I work for a school and purchase replacement keys all the time. Other similar companies often send out worn or broken parts, take forever to send or just have plain terrible customer service. Laptop-keys.com has never done me wrong and are consistent in their quality and service. "
"I love the way you can send in a picture of your keyboard if you are unsure. I did it and they responded in 2 minutes with the right part. Then I got to choose from a visual representation of my keyboard and all I had to do was click on the keys on the virtual keyboard to add them to my cart! Super easy to use. Much better than the generic drop down boxes that their competitors use. I will only use this website because of the consumer orientated features they provide."
"I ordered some parts and because of my butterfingers, I broke one of those plastic hinges trying to put in on. I was expecting to have to buy another one so I got ahold of these guys and admitted that I broke one of the parts. They were very understanding and mentioned that is happens quite often and that they would provide another (and an extra) replacement hinge free of charge! Could not be any happier with the level of customer service that I received."
"Excellent customer service, I would recommend this place to anybody who needs a replacement laptop key."
"My son spilled half his juicebox onto my brand new MacBook Pro. I searched ways to clean it in the internet and found that you can remove the keys and clean underneath them. Well, as careful as I was I accidentally broke 4 plastic clips that hold the key on. I thought I was doomed to fork over $$$ to Apple for this repair until I found Laptop-keys. They provided me all new plastic parts as well as video install guides to help repair the broken bits all for under $10. Totally worth the time and money."
"I ordered a key for my HP Envy laptop and I did not select the proper hinge type - my fault. I contacted Laptop-keys about this and they responded within 15 minutes requesting a photo so they could help me. I took the picture and sent it in as requested and they responded again in 2 minutes and notified me that they were rushing out the proper part, which I received in 2 days flat! Laptop-keys.com provided me with superior service and I would definitely recommend them to all my family, coworkers and friends."
"I purchased a laptop key repair kit from Laptop-keys.com. I received the key kit in 2 days and it only took me 5 minutes to install everything. Super impressed with their quality and level of customer service."
"I bought a key for my Toshiba P750. I trusted them to send me the correct one. Not only was the hinge wrong, but the key itself was also the wrong style. I contacted them about the issue and they want me to send it back before they'll send me the proper one. At this point, I'm not going to send a 10 cent key and hinge back to a company who sent me the wrong one in the first place, and trust them to send me the right one.
Totally disappointed. Will be looking at another website to buy another replacement key. I'm in Canada, so they wasted nearly 2 weeks of my time and almost $10 of my money!!!"
"I had great service for replacing the zero key on my number pad. I had spilled coffee on my laptop keyboard and the key was sticky. While removing it the hinges came apart and no way was I able to put them back together. On receiving my replacement I was so happy that the hinges were already in place. All I had to do was insert the replacement key and within seconds all is fixed. Thank you so much. Laptop-keys.com is highly recommended for anyone who needs replacement parts and you can't beat the price. "
"They sent me the wrong key because they were out of the one I ordered.... and never bothered to fix it after I contacted them. Several follow-ups and a month later they are now saying they will issue me a refund. Doesn't fix my laptop or buy back my time, though."
"After buying a new Asus gaming laptop for 2200$ my "U" key just fell off after only 2 months of use, nothing special happened to it...
Went to the store where I bought my laptop and they told me they contacted Asus and no single keys were available and I had to send in my laptop to Asus, loose it for atleast 3 weeks, have the entire keyboard replaced for 250$....
I didn't agree to this and started searching online and found this shop, for only 20$ including shipping to EU my computer is fixed!
And it only took a week for it to arrive, so a very happy buyer here ^_^ Thank you!"
"I am very pleased with the products I got. They installed without a hitch thanks to the aide of the videos (free). My laptop keyboard is whole again. I really like how user friendly the website is and how it directed me to buy the correct key types.
I will definitely recommend this website to my coworkers and friends who are do-it-youselfers."
"Needed a replacement key for my Acer, my first purchase was the wrong part - my mistake. I was instructed to choose from a set of pictures that looked similar but different. Unfortunately, I picked the wrong one.
I talked to Laptop-keys about this and I had to send in a picture of my laptop, they instructed me to the correct part number which I then exchanged for the right one. All in all it was good and I got my laptop keyboard repaired."