"They changed staffing at the Northridge store and I find that the new staff are just not interested In customer service or have the knowledge about the products they sell. The other staff from 1020 always knew their products and were helpful in selecting the correct size and style for my body."

"WORST CUSTOMER SERVICE!!!!!! ive been to three different stores and they were all the same. got ignored completely, waited forever at the register, they were to busy with their own thing. i was the only one in the store. now i know why. and the customer service on the phone is even worse they are no help!!!!! i cut up my card and will NEVER shop there again!!!!!!!!!!!!"

"I ordered some camis and two dresses to wear to work and had them shipped to a Catherine's nearby. Shipping was quick and everything went smoothly with picking up the order. I would gladly order from them again if I can't find something in their stores."