"This online store is listing items that are out of stock. I would recommend that one calls to confirm that the item they want is actually in existence before purchase, or to find another retailer for whatever you are procuring."
"They discontinued the item and contacted me via phone instead of email to let me know; I never got the message and the next thing I knew is that they were reimbursing me for the order...
I understand they did the best they could regarding my order; my biggest disappointment is that the item still showed as available on their website when they reimbursed me for it, which makes no sense... I wonder how many others ordered it and found out later they weren't going to receive it."
"great.. ! one back order due....but nice service....will use again soon !
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"my credit card was billed,but never received the product,when I called,was told the product was discontinued--no one on your end bothered to call me! "
"The few times that I have ordered from Landscape Store has always been a pleasure. What I have ordered has always been in stock, and the shipping has been very fast. Always a smooth transaction."
"everything was fine. the stuff arrived undamaged and in a few days."
"On a scale from 1 to 10 I would rate it a 3. I ordered the Fiskars X27 only to find out that it was not in stock. If your going to post items for sale on your web site that are currently out of stock it should state that the item is out of stock. Unacceptable. "
"I have not received my order yet. If I knew the item was not in stock when I ordered, I would not have purchased from them."
"They seemed to have reasonable prices and they they got the goods here in fair time. That's somethin', here in america."
"While it did take a little longer than I expected, I did recieve the item - ( 1000 lb. capacity Gorilla Dumping Cart) - making it a reasonably easy transaction.."
"Its very dissapointing when you place an order with two weeks before your "need" date and you are not notified that it is discontinued for nine days. If you dont sell something anymore, take it off the site! At a time of the season when everyone is shipping free, and web sites are up to date, LS is way off base."
"I haven't used the Ames Rake and Go leaf cart yet, but it looks good and easy to use. I'll give it a workout in the spring."
"Good. I wish they would emphasize the heated birdbath I ordered was made in U.S.A. It is funny that neither the product nor the box mention this but I called the company and they verified it. "
"I'm Impressed. Shipping was fast and FREE!! Service is Excellent. I will definitely be shopping for my yard tools at LandscapersStore in the future."
"Terrible. The company Online Services does not have a clue which companies they service and don't know a thing about the products they carry. I was so disgusted with their service that I requested the entire order be cancelled but they couldn't even get that right. It is not in LandscapersStore's best interest to do business through this company. I will never order from them again. Outsourcing doesn't save you money when it costs you customers."