"Overall teachers, assistants, and staff are warm and welcoming except for one teacher with who we've tried engaging in conversations. We don't ever hear from her how our child is doing in the class. No major concerns. She'll respond if engaged but we find it does take some effort."
"Everything is great, including the bill (the last one is a problem)."
"I have expressed concern about this teacher multiple times. The resolution from the director was that they would have another teacher in there as the main teacher but I have noticed on camera and each time during pickup and dropoff that the teacher we complained about is the SOLE caretaker of these kids. I am extremely concerned about how my issue was addressed as I am concerned for not only my child but the other children’s development. My child tells me all of the time how this teacher does not interact with them, how she tells him to do things in an unkind manner, I’ve noticed multiple times how she expresses her frustration TO THE CHILDREN. I’ve addressed this to the director and staff and they have not done anything to resolve this issue."
"Overall, teachers are very dry. I dont feel like kids are welcoming everyday."
“We are sorry to hear about your recent experience. We strive to maintain the highest quality of care and customer service, and we'd like the opportunity to learn more about your experience. Could you please contact our Customer Support line at 800-527-3848?
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"Excellent experience. No complaints. And we really like all of the staff."
"It’s all been during covid so trying to remain patient but I don’t feel connected to my sons school/teachers at all. I rarely know if he’s had a good or bad day because the girls bringing him out to me don’t know either."
"Front office staff is great. Wish I knew teachers better"
"This is a well-run, managed school with little turnover of staff. They are also very accommodating for kids with special needs such as food allergies. We love the brightwheel app which is a great communication tool that allows you to not feel like you’re missing out on your child’s day!"
"I like how the teachers encourage children to speak up and make a difference. When my child saw many parents leave their engines idle at pick up/drop off time and expressed concerns, the school director encouraged him to make a turn off your engine and save a polar bear sign and post it in front of the center. Many teachers praised my his efforts and helped raise awareness."
"Overall positive. I like the hours and location of this facility. I would like some more communitcation on where/how we can work with our child to improve their education/social needs where they are lacking. The price needs to be reasonable and for infants/toddlers it is too high."
"Very caring teachers and great social environment for my child. Plenty of experiences and activities that foster his learning"
"I leave my son with full confidence everyday that he is safe, loved and being educated here. Through all stages and teachers - starting from 5 mos old to now 4 years old- I have loved every teacher. They all bring something important to the table."
"We love this school. We are very comfortable leaving our kids in their care. All the teachers and administrators are great at what they do and they really care about our kids."
"Clean facility. Friendly staff. Helpful administrators. Happy kids!"
"Great experience. Love the staff!"
A rep from La Petite Academy - 12668, LearningCareGroupCL, has responded:
“We are so sorry to hear about the experience you had at one of our locations. Can you please contact our Customer Support Team at 800-527-3848 so we can work to resolve your issue?
”