"the daycare Director in Richmond La Petite doesn't really care, especially when there is a long waiting list, and the school doesn't have enough staff on hand. If parents ever bring any concerns to the Director nowadays, instead of trying to find a way to resolve or find common ground with the parents, she pretty much tells parents that if we don't like the care that the school provides, we can leave. I enroll my child here because it's convenient. I appreciate the work that all the primary teachers provide because they are awesome, but I don't believe that the director/school executive listen to the parents' concerns or what we have to say anymore. It gets to the point where I think there is no point to raise any concerns to the Director, because it's not going to go anywhere."