"Ordered a pair of chaps from LA Biker. Received someone else's saddlebags. They deal with All State Leather and they are actually the ones who screwed it all up. My chaps went to the lady who bought the saddlebags. Since there was no return address, I had to call UPS to find out who shipped them. Contacted All State and they sent a shipping label so I could ship to the other lady and they did the same on her end. I was told by them UPS would pick up the package at my house. Didn't happen. They said not to worry about it. Took it upon myself to call UPS. All State had not set it up to be picked up. They wouldn't let me change it to pick up. Called All State. They didn't listen and told me to tell UPS. I blasted them and said it was their mistake to begin with so they needed to do all the leg work to get the orders straight. They wouldn't overnight them either. Needed chaps for the weekend. Didn't come in. Went out shopping last minute to buy some. Returned chaps to LA Biker, where I ordered them from. They won't give me a refund. They only gave me store credit because they said that was what I requested. My note to them with the chaps said a refund, emails said I want a refund, and I left a voice mail that store credit was unacceptable, a call that was never returned. Now they won't respond. I suppose I could use the store credit, make a purchase, and then return it and try again for the refund. I don't know how to get my money back at this point. Filed a complaint with Better Business Bureau and the LA Attorney General's office. Hopefully that will work. Worse customer service I've ever dealt with. I'm not a complainer and am usually quite patient. I'm a Registered Nurse in upper management and really don't have time for all this. I guess now it's more of a "cause" that I'm fighting for. Whatever you do, don't buy from LA Biker or All State Leather. Terrible customer service for both companies! Update: As of 6/11/12, still no refund. "

"I ordered a men's basic jacket and padded gloves and i am very satisfied with both products and labikerdepot. I recieved my products very timely and the products were identical as shown and described. The gloves are very warm and as an extra they have a wiper blade on the thumb for them showers that catch you on the summer evenings. All around a very good site to order products from."