"You can buy stuff from eBay that is more reliable !!!"
"Recieved my online order in two days!! Items were exactly as described and a good price. The online order system was easy and it was a pleasure to do business with them. I will be ordering again soon."
"I have been buying from Krex for almost 3 years and I have had only a couple of small issues with their products, however everything was eventually resolved. I must admit that I am very pleased with the help I had been offered by the owner on these occasions. Overall they are good vendor of PC supplies."
"I have been buying all my computer hardware from Krex for over 14 years. They always have great prices and product."
"BEWARE OF THIS SELLER!!!!!!!!!!!!! I spent almost 1400.00 with these people on three machines that did not last a year I bought three computers from these people from July 2202-Jan. 2003. It is now July of 2003, and not one of these units is still working. When the first one went out in October, I thought that it was a problem with that particular unit, and fixed it ( a fan problem). At that time I was told that this unit was not well made, the computer wizard said one step above junk. I don't know how it is doing now, it was stolen from my motel lobby late one night. I ordered the third computer for my daughter in Jan. About 2 weeks after we received that one, the first computer that I ordered went down. And then, in March hers went down. We called, and were given the runaround by the tech support, and when we called sales we talked to an interesting sales man who told my daughter that Krex sold junk and there was nothing he could do. We could send it back (at our expense) and they would see if it was something that was under warrenty. The salesman said nothing ever is, and then they would ship it back to us either fixed or not fixed.(at our expense) We went to Tiger Direct and found some really nice e-machines and they work like a top. ."
"Ordered one of their custom XP 2100+ systems as a backup for our business. Package arrived undamaged from shipping (box was perfect), but on inspecting the system inside, we found the whole front bezel had been snapped away from the case body. All the clips had been broken off and the case had obviously been dropped BEFORE it was boxed up for shipping. They shipped it anyway...
I was able to permanently mount the front bezel, but there is NO excuse for such negligence.
I'm also the same guy who posted 9 comments below on 8-17-01. That same ABIT KT7-RAID is still in use, but that system is being upgraded right now.
Needless to say, I WILL NOT be buying anything more from this place...not even a case badge!"
"I placed an order for a motherboard on Thursday and it did not ship until the next Tuesday. During the order process, I was never notified that the part was out of stock. Just kind of stinks since I was hoping to work on this computer over the weekend and there is little hope of getting the package before then."
"Very very pleased with this site, I placed an order on the 3rd of Feb for a Processor and some other related items, great price fast shipping. Arrived in good condition, however the processor was not in a box, it was in a anonymous clear plastic packet, but did not appear to be "re-pull" chip.
My latest order(arrived today) was for a video card and a few other minor items. I am happy to say that I once again recieved great service from them, I love these guys/gals, and they can COUNT on my continued business. Just FYI the only places really worth shopping are:
Krex.com
CompuVisor.com
CompGeeks.com(when they're not doing inventory updates, trust me)
I do this for a living, and the above vendors are the ONLY ones I would safely advise my clients and fellow tech to use.
Thanks for listening."
"very good customer servise"
"Bought a liteon dvd drive. i hav e bought from them before and would again. decent prices and good service. "
"I've had mixed experiences with Krex. The company is in my hometown so I drove to it to pick up my parts. The first time I had no problems with my Athlon T-bird 1 gig and 1 gig Ram with an ASUS KT133 board.
However, I did make a very large purchase from them to build a friend's computer. I bought an ASUS ALIMAGIC A266 board and a T-Bird 1.33 chip. We assembled the computer and from the beginning the clock was only running at 1 gig. When we boosted it up to 1.3 it would post out and lock up. We reverted to 1 gig and flashed the bios according to Krex's Tech support. After the flash the board was dead. We brought the whole system to Krex, it sat there for a week with no response. Finally we called and they told me it was a hard drive problem. It obviously wasn't a hard drive problem, the computer wasn't even booting... Reluctnalty we returned and replaced the hard drive to no avail. We brought it back a week before we had to leave for college and the FGINALLY replaced the board after arguing with the tech guy for over an hour. In the end they gave us a hassel about their workmanship, we wanted to make sure they didn't just do a quick fix and asked for an extension on their menial 15 day warranty. We fought with the Manager for another 30 minutes and in the end he sign and gave us a 15 day warranty ONLY on the processor which was not replaced... Very shady tech Dept.
But to Krex's Credit, Wyatt was very Helpful"
"Their 15% restocking fee is really pointless"