ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2020-03-27

GREAT

"Quick and great value, will be ordering again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-03-27

It's crooked

"Nice rack but it's crooked "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2020-03-27

Love this company!

"Great quality, reasonable prices, and fast delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2020-03-27

Still left in limbo

"It was supposed to be shipping out on Tuesday. I called Wednesday and they didnt have any information about shipping yet but said it would ship soon. Now its Friday and still no shipping email! At least communicate if theres a delay!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2020-03-27

Never received my merchandise. Rec'd email saying it was delivered.

"Ordered from Facebook. Price was great, or so I thought. Never receive my tailgate ladder.
"


Verified
1/5

2020-03-27

Shipment damaged Item delivered out of box and missing parts

"I am a returning customer and prior to placing my order I called to talk with the agent to see if she had an active promo code or coupon for returning customers. I had advised her that I had signed up for email and promotions but have never received any emails for kotulas. She offered nothing and would not budge. I proceeded to place my order. I received the order today and as the guy was taking it out of the truck I could clearly see all the packaging was destroyed. Parts were coming out. I told the delivery guy to check to make sure no parts were in his truck and of course he said nothing was in his truck. He left and tonight when removing remaining packaging for trash pickup I notice parts are missing; parts that now I will either have to go to Home Depot to purchase screws etc to assemble or have to wait for kotulas to ship the parts. I ordered the galvanized planter boxes such that I could start my garden this weekend but cannot use them or assemble them without the screws and other missing parts. I know this is a frustration however items should have been properly packaged to prevent this from happening. The packaging was insufficient and almost looked to be an item returned as there was so much cellophane packing tape all over the box. Very disappointed that I am potentially loosing another week or having to spend extra money and time to hunt down parts at Home Depot or other store. This may be my last order from kotulas......"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-03-26

Good

"I could not get to the store. We go the you we want it and it arrived in to enjoy on the persons birthday."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-03-25

First time dealing with Kotula's.s

"Excellent service and quick delivery. The products were as advertised and worked perfectly to solve my problem with the Eden Pure heater. I will order again when I need parts, etc."


Verified
5/5

2020-03-25

45” lighthouse. Works good

"Looks good. Beacon lights nicely. "


Verified
5/5

2020-03-24

Outstanding

"everything I have bought from Kotula's over the years has come on time and intact. Never had a problem with shipping or the products I have bought."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-03-24

The three tiered fountain I ordered arrived exactly as described in description and photo! I love it! Will order again from Kotula's!

"Received your catalog in the mail. So happy I thumbed through it instead of tossing it out! The fountain is exactly what I've been searching for and will order more from your company! Shipped quickly. Easy to navigate website and place order! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-03-23

Great

"Best price fast delivery
great product
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-03-23

Wow! Incredibly impressed.

"I had never heard of this website and to be honest, was a little nervous ordering from them because of that. But they carried there exact toy my niece had asked for for her birthday at an incredible price, so I thought I'd go for it. They shipped it incredibly fast, and it absolutely made my niece's whole day. Her birthday party was canceled due to the corona virus outbreak, so having this delivered to her on time meant so much to our entire extended family. Thank you! I will be back!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-03-22

Quality Rocks

"Was delighted with 4-in1 bird bath plant feeder quality and design. Easy assembly certainly helped !"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-03-22

Quick delivery, Product defect.

"I received the table and all parts quickly..upon assembly the table was very shaky, uneven and unstable??"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges