ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

  • 1
  • 2

Verified
5/5

2011-05-24

"I believe that Steve and KontrolSports sum up all that can be said about a professional service. A very good product and an even better customer service.

I have never used prescription inserts before and was somewhat sceptical of having a frame within a frame. I asked many questions before buying and received prompt responses from Steve. But I also asked many questions after the purchase and got equally friendly and prompt response. So certainly customer service extends beyond the sale point.

As for the product, the glasses look smart and do the job without putting a big whole in the wallet. Before using them, I thought that the prescription insert may pose some problems. But this proved to be not the case once I put them on. And there appear to be a good range on sale that caters for different uses. Many for the sports activities and more for the casual sunbather. Having bought one about two weeks ago for squash/badminton, i have now ordered two more which gives me the luxury of one for indoor sports, one for outdoor sports and one for casual sun protection.

So I would sum up by saying that KontrolSports offers a good range of glasses with a great sale/after sale service.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-13

" Been wearing my prescription Gelshock glasses for a year now. They are starting to get a bit scratched but considering the hard life they have led I am not surprised. I go mountain biking and these glasses have never fallen off even on the plenty of occasions I have discovered that my skill wont stretch that far and I have hit the ground hard. They have also stood up to being sat on twice. I have had sunglasses costing 4 times as much that didnt wear so well, well done Kontrol. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-15

"Service unbelieveably good, order Sunday for example and receive on Tuesday.
This was the service I got first time around. Second time around was equally good. Again ordered late Sunday, product arrived Tuesday.

On both occassions I bought Kontrol 'Sniper' glasses. I have very poor eyesight and am registered blind. These glasses, by filtering blue light increase contrasts and while not 'improving' my sight, have made everything so much clearer. It is a pleasure to be able to be mobile again without having to have a 'minder' (carer/guide)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-12

"My sunglasses arrived just before I left for a canoeing trip, much earlier than I expected.

This was a grey and windy, but bright day, and so I decided my new sunnies would be a good choice of eyewear.

I could not have been more right.

They were absolutely fantastic, providing full sheilding from eye-tiring brightness and glare.

I was sceptical at first about the prescription inserts, thinking they would not provide peripheral view, but they sit so close to the eye that this was not a problem at all. They also blocked a lot of wind. Whats more, they were fitted for me!

I cannot thank Steve enough for his wonderful customer service: very friendly and open, via a direct email coversation.

The hard case is very good, too.

In short, I would reccomend Kontrol to anyone, and will be doing so.

Thanks!

Alex, Kayaker and Cyclist
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-05

"This is my second purchase from Kontrol. They are very helpful with advice and chose exactly what I wanted. I needed some glasses for night driving. Kontrol suggested I use them in the daytime too on cloudy and foggy days. Again, they were amazing and seem to brighten everything up with clarity. I must say I enjoy wearing these most of the time driving now and will be telling all my friends. Keep up the good work Kontrol."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-04

"I love my new Gelshock sunglasses. They arrived promptly with a smart case and cleaning cloth."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-09-11

"Amazing delivery time and communication. Good description of item on website will be using again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

  • 1
  • 2