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1/5

2024-04-17

STAY AWAY!

"Worst company ive ever dealt with, they will take your money and not send the product. The BBB has been notified."

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5/5

2019-12-21

legit good deals and people

"Legit deals at this place. They also know their stuff, I opened up a bakery and they hooked me up and I knew I was getting a fair deal. If you go to the Bowery you get your face ripped of and scammed"

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1/5

2018-01-05

Horrible customer service

"They sent me the wrong cooler, blamed it on manufacturer, and although I believe it was not their fault, they did nothing to help resolve the problem. My company spent over $700 having the unit installed and then realized it was wrong model. Owner of company seemed very bothered by my asking for resolution and concessions. Eventually returned unit and purchased elsewhere."


Verified
5/5

2014-12-04

"Misunderstanding happened and solved case."

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Verified
5/5

2013-12-13

"I was opening my first restaurant and was really skeptical about ordering such a large piece of equipment from online. I called and talked to a guy named victor who seemed very knowledgeable about the equipment and walked me through the ordering process and even gave me a good discount for paying with a check. I sent them a check by mail which i thought was odd, but apparently electric checks have a service fee that the bank charges. Who Knew!! So i sent them a check and and then they shipped me my frig once the check cleared. I got my frig in and it works great. Really happy with with the over look and price of this refrigerator. "

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Verified
5/5

2013-10-16

"Good service ,good prices,easy to deal with"

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Verified
5/5

2011-10-13

"It seems like a huge risk to order a major appliance over the net; however, I couldn't be happier with my experience with Kitchenall. They had the best price, best selection, best shipping rates (free or extra with a home delivery), and great customer support. There was a minor problem with a shipping issues and rep. called me to resolve the issue in a mutually beneficial way. I came away feeling completely satisfied with the service and my range. BTW, if I ever get divorced, I'm keeping the range. It rocks!! Bottom line, the people at Kitchenall are just good people, selling good products, and doing it in a way that will keep me coming back and recommending them to others."

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Verified
4/5

2011-09-21

"I was very disappointed when my oven arrived damaged and called them immediately. They were very helpful in filing the damage claim with the freight carrier and getting me a new oven sent. My only complaint is that I had to wait until the damaged oven was picked up and returned BEFORE they would ship me a new oven. So the whole ordeal took almost 2 weeks and I needed that stove ASAP. I understand but still think they should ship a new one imemdiately.

Despite my frustration I would recommend Kitchenall because they did the right thing
"

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Verified
5/5

2011-06-14

"To begin with, I am putting a new kitchen in and had a lot of equipment to purchase and Kitchenall came in with the best overall quote. They also promised the quickest turn around and have delivered.

I have been a restaurant owner in Manhattan for many many years and I can tell you that the restaurant equipment purchasing scene is filled with questionable characters. I am very pleased to say that these are good and trustworthy people and I will certainly use them again.
"

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Verified
5/5

2011-05-29

"Bought 2 restaurant ranges here at a cost of over $8000. Was a little nervous spending that kind of money online but these guys are legit. Steve was quick to respond to all of my questions. The delivery company screwed up and didnt deliver on the date they were supposed to but Kitchenall was helpful in contacting them and getting the issues fixed so all is well that ends we.."

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Verified
4/5

2011-05-23

"This store is pretty good. I've purchased from them before and came back. The prices on many items are good and they also give you promo codes for additional discounts."

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