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Verified
5/5

2009-12-15

"Great price on a outdoor refrigerator. I received it immediately. It was my first order with this company and everything worked out great. "

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Verified
5/5

2009-12-08

"wow! i must say i was soooo happy with your service and unbelievable pricing of my recent order..!and delivery was quick and efficient! i wish you lots of success!!--- a very satisfied customer"

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Verified
5/5

2009-12-01

"Ordered a Capital Range for our new kitchen on 11/18 and it arrived via freight on 12/1 (from NY to CA). Invoice and tracking info were both sent promptly. Inspected the item upon receiving it and found it to be in immaculate condition. Some of the best packaging I have ever seen. Driver put the pallet in my garage and helped me unpack it so I could inspect. Very friendly. Overall great experience, I hope the range works as good as my buying experience has been with Kitchen Tradition!"

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Verified
5/5

2009-10-29

"Outstanding service, best price on washer, answered my questions politely and quickly, definitely going on my bookmarks for all future products, thought delivery charge might be $10-15 high but item arrived in only three days and delivery person was very courtiess."

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Verified
5/5

2009-10-15

"I spoke to a Mirel and found her to be vry polite and easy to deal with.
I had questions regarding the rebates and when the extended warranrty would start and Mirel answered those questions.
She even emailed me the invoice and rebate forms to me.
She arranged delivery to my home the very next day. She also telephoned me with the time frame when the delivery would occur.
The Bosch washing machine was deliverd and was the model I had ordered.
I will be definitly contacting KitchenTradition again for my next appliance need!
"

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Verified
5/5

2009-10-13

"IM VERY HAPPY WITH THE PRODUCT! SUPER SERVICE,QUICK SHIPPING"

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Verified
5/5

2009-10-06

"We remodeled our kitchen this summer and purchased all our brand name appliances from KITCHEN TRADITION. All appliances arrived in record time(4 days after the order was placed online), the saleswoman was very helpful and even offered us some mail in rebates. The prices they quoted us were the lowest in the market. We had a wonderful hassle free shopping experience. We highly recommend them!"

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Verified
5/5

2009-09-23

"About a month ago, We moved into our new home and with all the heartache and expenses before the move, the major appliances that had to be bought were somehow left for later. After purchasing all our kitchen appliances at Lowes, and being extremely unhappy with the service, we were ready for a change. My husband's coworker told us about a shop online that sells appliances called Kitchen Tradition and we decided to order our washer and dryer there. from that first time i browsed the site, till the delivery arrived, intact, at our new home, we were very pleased with their service, advice, and of course, the price! their sales rep was always patient to us and answered all our questions again and again. that's what i call real service. I highly recommend them."

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Verified
5/5

2009-09-22

"One of the best internet shopping experiences I have ever had. All items ordered on 9/7 were delivered on 9/9, unpacked and placed in the kitchen. Rebates information provided as promised. I wish all retailers were like this one."

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Verified
5/5

2009-09-08

"I recently purchased several appliances for our new home from www. Kitchentradition and I had an Outstanding shopping experience. The sales rep were very helpful every step along the way. Prices were extremely competitive. Delivery was professional as well. Highly recommended!"

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Verified
1/5

2009-08-30

"I recently purchased a Samsung washer and dryer from Kitchen Tradition. I noticed that it had the BBB symbol on it, so I trusted the vendor. After purchasing the product, I spoke with their customer service representative "Miriam" several times to alleviate a few doubts that I had with this new company. I inquired about return policy and rebate offers. She stated that I should inspect the items upon delivery, and if they are damaged, "refuse the order." I asked her if I was supposed to make the delivery men open the box to inspect the items. She replied that I am to inspect the washer and dryer when the delivery men come to install the washer and dryer. That would be my opportunity to inspect for any damages. I gladly responded with "Ooooooh ok, I gotcha." When the delivery worker arrived August 24, 2009, he stated that his job was to simply "drop the item off by curbside." That is exactly what he did. I was expecting delivery into my residence and installation. I called Miriam immediately and inquired about my current situation. She denied having ever told me about installation upon delivery. She stated that they don't even offer that service. I declared that I remembered very distinctly speaking with her about the issue and that she undoubtedly mentioned that they would install my purchased products and allow me to inspect the items. I live on the 2nd floor of an apartment complex, and I had to wait one hour before a friend came to help me carry the items upstairs. It was a HUGE inconvenience. I expected installation and didn't receive such service. This is my first time purchasing a washer and dryer, and it was a horrible experience. Now, I have to figure out a way to get these installed. Hopefully, an appliance store will install them for a decent price. I gave Kitchen Tradition the benefit of the doubt and have been left unhappy."

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Verified
5/5

2009-08-13

"I ordered a Samsung front load washer and dryer from Kitchen Tradition and couldn't be happier with the price (almost $800 cheaper for the pair than the same models at my local Lowes), service, and overall experience. They answered pre-sales questions quickly, shipped the day after the sale (order placed late in the afternoon) and the units arrived palletized and well protected in record time. Highly recommended--will definately use them again."

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Verified
5/5

2009-07-20

"Excellent and professional service. Very quick delivery. Lowest prices around. "

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