"Excellent product and fast shipping!"
"Always the best products and service. Love these guys !!!"
"Knowledgeable employees with quality products!"
"I will definitely buy more products from your company. I haven’t received the At max I ordered last Thursday. I did pay the fifty dollars for two day delivery. I believe I may receive it Tomorrow. Thanks !"
"Very easy transaction! Great staff to work with! Recieved product as advertised! Would recommend to anyone! "
"wasted 135.00 dollars as it will not fit my scoop"
"Fast shipping. Easy tracking "
"I received my order in time"
"THe medal was dected and now i have the medal in hand."
"My son wanted a metal detector for his birthday. I made my research and chose Equinox800. Ordered the item from this website, surprisingly for me this very morning it was on sale (about 90$ off) - great deal. Paid for priority shipping to get it on time for the celebration. Paid with my PayPall account. Got a confirmation email for my order. Waiting... All of a sudden during my lunch break I am getting a call from unknown number (getting 5-6 of those every day) and a voice without introduction is asking me if I am who I am...without further or due I asked who the heck he is and why is he calling. Then he said that he was calling to verify some info on my order (billing and shipping and my name and where was I when I made a purchase) and said that he will decide either he will send my 900$ order to me... All of a sudden received an email from PayPall, saying that my purchase was refunded. Called the company and they told me that somehow they decided that I am FRAUDULENT!!! and that my order is canceled. When I asked why and what other information they need from me - poor guy just hang up... went to the website to make another order and guess what... the item is no longer on sale... WTF ?.?.?. So you cancelled my order and called me a FRAUD to make extra 90 bucks??? Poor customer service, rude agents, RIP OFF!!!"
"“It's important to metal detect with integrity”, says Kellyco yet they will ship USED product without customer knowledge and charge full price. i confronted the Kellyco service rep with my accusation and she didn’t deny it. i was offered a Gift Certificate as the best they could do for my inconvenience. I even explained that i would be alerting Kellyco customers about it. Now my circumstance is unusual and yes, I am well beyond the one year limit they offer due to pancreatic cancer, Whipple surgery, and chemo but it doesn’t change the fact that Kellyco ships USED product at full price and doesn’t deny it. If you don’t catch it in time, you will likely be offered an apology & $25 gift certificate, while the Gray Ghost Amphibious Waterproof headphone set cost me $150 for an item someone else used and returned!
I spoke with the company Rep and informed her that I’d be posting a review. Previous to this situation, I’ve been a satisfied customer so learning of this practice, as well as now a victim of this practice, has been an eyeopener. It’s not a business practice that aligns with their pitch for “Integrity” and customers may wish to be aware."
"Just use Amazon, better prices minus their garbage they throw in as free gifts. Do yourself a favor pick up the gloves for a buck 99 at Menards and shop somewhere else for a metal detector. They sent me garbage and I have been working on getting a refund since late August. Terrible customer service what happened to returning the phone call or emailing someone back? Don't know why anyone would waste their time with these fools. Go to eBay go to Amazon go to Cabelas stay away from kellyco."
"I bought from kellyco frame number of years including my Minelab CTX 3030. Last year when the coil went bad on my CTX I sent it to kellyco as now they are the service center. It was one month past the end of the warranty. Kellyco called Minelab and went to bat for me and got me a brand new coil under the warranty which had already expired. I've never had a problem with prices, shipping or anything else."
"I ordered a Garrett Ace 400 on Thursday May 4th I paid the $33 to have it shipped within 2 days since my husband and I were going on vacation. The detector was a surprise for him for our vacation I get told that the detector would not be delivered until Tuesday the 9th. I called kellyco today and they told me if they called FedEx if I have the tracking number and a photo ID that I could pick it up. I went there to pick it up and FedEx could not give it to me due to the fact it was locked in a container that they did not have access to. I again called kellyco to pay the additional $30 to have it overnighted and they told me that I could not have the detector overnighted since it had already been shipped which come to find out that was b*******. The only thing I can do is go to FedEx again tomorrow morning at 9 a.m. on my husband's last day of vacation to pick the detector up which we will only have one day of use with it this was the worst experience of my life and they need to clarify 2 day shipping if I would have known it was going to take 6 days instead of 2 I would have not ordered. This has been one of the most horrible experiences I have ever had and very disappointed in their customer service. They did not seem to care that our vacation had gotten ruined when they also admitted that they dropped the ball on our order. Not only that but they also told me to go to the FedEx where the detector was and they told FedEx to give it to me I get there and they will not give it to me. Do not waste your time ordering from kellyco they have lost my business and any future business from friends or family."
"Ordered my detector on 4/21/2016.Paid over $100 for overnight shipping and now it comes out delivery date is set for 4/25\2016.F***ers"