"Purchased a Fenixx tactical light. Item was shipped on the same day as promised and works fine. Great deal
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"was searching for TV wall mount in limited budget and found Katerno through the internet, 1st time purchase product from them, They did pretty good job. I'm quite happy with it. Easy web browsing, product describes well, easy step for purchasing, fast confirmation reply, and fast shipping!! Love this site and I would come back for more. :)
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"Placed order on Monday for Boat Shore Power cable I needed on Friday, so I ordered it with 2-day shipping. Or so I thought. Order went through with confirmation, but after not receiving any shipping status decided to check their website. Then & only then did I learn they canceled my order for 'out of stock'. No emails, No phone calls, nothing. Stay away from Katerno. "

"The transaction was very easy. Best price I could find on the web for the Lewmar vertical windlass. I paid for the 3 day express shipping method and the product was arrived within 48 hours. Great overall experience."

"I ordered a motherboard that was labeled as "in stock". I did not receive any email confirmation, upon ordering and I was unable to receive any order status information from their website. I had to wait until Monday to contact them by phone. After fifteen minutes of truly obnoxious menu hopping and hold music, I finally spoke with a human being. I then find out that the item was never truly in stock to begin with. I would love to know if my order was actually canceled, but I didn't receive that email either.
This company wasted a pretty good chunk of my time. Unless you enjoy incompetence, I would stay away."

"I tried to order with Katerno using their "alternate checkout" method through a PAY PAL link on their site. Received a confirmation email from Pay Pal authorizing the sale, but then found the item still in "my cart" on Katerno.com. Called and emailed their customer service -- their website wanted me to re-enter all my credit card info to process the order but PAY PAL said they could then charge me TWICE, once with Pay Pal and once from their own site. I held off on completing my order on the Katerno website, then received an order confirmation from Katerno -- very confusing. After all this it all tuned out fine. I received my item quickly and my account has been charged appropriately. If they had just cleaned up some website administration it would have been a fine experience."

"I ordered a product from their website that was shown as in stock for $1200 on March 26 2010. I received an e-mail confirming the order and price. March 29 I received an e-mail canceling the order as out of stock. I checked their website and the exact item I had ordered with the same manufacturers model number was shown as in stock but for over $400 more. This organization wasted my time and received personal and financial information. "

"I should read so many bad reviews by the others. My order is cancelled by Katerno Inc too. They allured me by low price to their website through Google Search. I think Goolge should do something about this company to keep them from cheating customers, it just waste your time to order from their website. Their customer service make you think you are the fool who believe that price is real."

"Great Saler and excellent customer service. You are the best to do business with. "

"I bought a Nesco coffee bean roaster. Excellent customer service and received package in timely manner. "

"My order was canceled twenty minutes after placing it because they were out of stock even though their website claimed it was in stock. "

"Great customer service. Fast shipping exactly what I expected. Item arrived in good condition. Great seller to buy from."

"Sneeky lowest price will increase with out of state tax. Lied about ship date and length of time."

"Item out of stock even though their website claims to have the item in stock. This is bogus. Katerno is not getting any further business from me."

"Canceled my order claiming product they listed as 4 in stock was now out of stock. No e-mail notification of cancellation. Poor communication. They harvest your e-mail address and contact information."