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Product & services pricing
4.13/5
Chance of future purchase:
4.22/5
Shipping & packaging:
4.13/5
Customer service:
4.08/5
Return/Replacement policy:
4.20/5
Featured Review


Verified
5/5

2024-01-05

Loved the boots

"I got three pairs of boots for a great price, and I love all of them. Fast delivery too. "

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Rep reply posted 2024-01-06
A rep from JustFab, ACavantechstyle, has responded:

“Hello Vicky,

We're thrilled to hear that you had a positive shopping experience with us! We make every effort to provide you with great products at reasonable prices! Have a great day!

Best,
Allison ”


Verified
5/5

2024-01-04

Customer service

"I’ve been a member for several years and on only two occasions I have dealt with customer service - both times the representatives were friendly, knowledgeable and extremely helpful. "

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Rep reply posted 2024-01-04
A rep from JustFab, ACavantechstyle, has responded:

“Hello Kimberly,

Thank you for the feedback on your experience with our Member Services Team! It has been a pleasure doing business with you and this is such a great inspiration for us!

Best,
Allison”


Verified
5/5

2024-01-03

Great as always!

"Website is easy and functional."

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Rep reply posted 2024-01-04
A rep from JustFab, ACavantechstyle, has responded:

“Hello Mayara,

It’s great to read your feedback about your online shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best service for every member!

Best,
Allison ”


Verified
5/5

2024-01-02

Plus size

"Could have better selection or bigger verity "

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Rep reply posted 2024-01-02
A rep from JustFab, ZethB, has responded:

“Hello Patricia,

Thank you for taking the time to leave a review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”


Verified
4/5

2024-01-02

check out

"It said that I could use my points during checkout and that did not happen. "

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Rep reply posted 2024-01-02
A rep from JustFab, ZethB, has responded:

“Hello Carlotta,

Thanks for sending your review! Your feedback about reward points is important, and we would like to address this as quickly as possible. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth”


Verified
5/5

2024-01-01

Returning extra large leggings

"I wear medium not extra large must return the extra large for credit. Sorry for the inconvenience . Dede Olivas "

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Rep reply posted 2024-01-02
A rep from JustFab, ZethB, has responded:

“Hello Dede,

Thanks for sending your review! Your feedback about our product sizing and return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth”


Verified
5/5

2023-12-31

Excellent

"I ordered exactly what I wanted and in the size I needed. Great company to work with."

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Rep reply posted 2024-01-02
A rep from JustFab, ZethB, has responded:

“Hello Cheryl,

We're glad you enjoy our unique styles and selections! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-12-31

Bottle

"I’m very satisfied and I will recommend people to make their purchase here."

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Rep reply posted 2024-01-02
A rep from JustFab, ZethB, has responded:

“Hello Ingrid,

Thank you so much for your feedback! It makes us happy to know that you are satisfied with the products and services that we provide to our members. We appreciate the time you spent sharing your experience!

Best,
Zeth”


Verified
5/5

2023-12-30

I like shopping at just fab

"I have brought a lot of stuff from them "

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Rep reply posted 2023-12-31
A rep from JustFab, Chad A., has responded:

“Hello Diane,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-12-30

More than satisfied.

"I easily found exactly what I was looking for. Looking forward to future shopping."

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Rep reply posted 2023-12-31
A rep from JustFab, Chad A., has responded:

“Hello Susan,

Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!

Best regards,
Chad


Verified
5/5

2023-12-29

"It's fine I have a "

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Rep reply posted 2023-12-30
A rep from JustFab, ACavantechstyle, has responded:

“Hello Carla,

Thank you for the feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at JustFab!

Best,
Allison ”


Verified
5/5

2023-12-27

Awesome experience

"Always nice finds here. I was able to do quite a bit of my Christmas shopping right here. They all loved their gifts and fit was spot on. Fast shipping too!
Thank you JF.
"

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Rep reply posted 2023-12-28
A rep from JustFab, ACavantechstyle, has responded:

“Hello Kathleen,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you're satisfied with the products and services we provide for our members. Hope to hear more from you in the future!

Best,
Allison ”


Verified
1/5

2023-12-26

Gone Downhill

"I have been a justfab member for nearly a decade and I couldn’t be more disappointed and discouraged… the cost has steadily gone up for goods as well as membership and the quality has rapidly declined!
You now charge $49.99 for a credit but then use said credit to pay for a $17.99 item- your customers are the losers.
I am seriously considering canceling my long time membership as it’s not a value for me, I am less content with my purchases and the selections seem to be directed towards young people in their 20s rather than mature, career oriented women.
"

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Rep reply posted 2023-12-27
A rep from JustFab, ACavantechstyle, has responded:

“Hello Andrea,

Thank you for taking the time to let us know about your thoughts on the membership, prices, and products we offer. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison ”


Verified
5/5

2023-12-25

Love

"Love the shoes and products that was available to choose from"

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Rep reply posted 2023-12-26
A rep from JustFab, ACavantechstyle, has responded:

“Hello Jhonikwa,

We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!        

Best,
Allison ”


Verified
5/5

2023-12-24

Looks Amazing

"90% navigation was ok. I have enjoyed the great and better selection than resent years."

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Rep reply posted 2023-12-26
A rep from JustFab, ACavantechstyle, has responded:

“Hello Tondarlea,

Amazing feedback! It was a pleasure doing business with you! Thank you for choosing JustFab and we hope you will always have a great experience with us in the future!

Best,
Allison ”