"Very upfront about backordered parts/delays. "
"I need tracking number for shipping from CA. to china"
"Tried 3 times to buy some Saab parts from your webpage, and nevertheless parts where available, few days after paid and checked out I received a notification that they wasn't. Lost a lot of time.. "
"These guys delivered in a timely manner and followed up quickly when they realized there was a mistake in the vin number provided by yours truly. The part showed up on time and no issues with the part. They were also priced very competitively on the price of the part. Great service, quality and price.!
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"Online ordering was super simple. Great communication and follow up. Parts prices were very reasonable. Its great having a source for my aging Saabs."
"When looking for SAAB parts this is the place to go....their costs are very competitive and Their customer service is great; their delivery / shipping cost are very reasonable....if they can get the part to you sooner they do."
"Quick service. Great selection of hard to find parts. Will gladly do business again!"
"I have been buying from Jim Ellis for a couple years. John in parts is always helpful and I get great service so much so I buy from Jim Ellis and I live in Virginia.
The prices are hard to beat and it's another reason I buy from Them.
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"Called me to make sure I received the right parts- thanks."
"Got the right part and it came quickly "
"I have ordered from Jim Ellis numerous times in the past...each time whether by phone or online - they take the time to communicate, get the order right, and make sure it is out the door as soon as possible. Just great service every time."
"The parts catalogue was fairly easy to navigate and the ordering process went smoothly. The parts arrived a few days later, and were less expensive than my normal supplier."
"No follow up that it had shipped, otherwise really pleased. "
"I was disappointed and felt very over charged on shipping. I bought 2 oil cooler O rings. Shipping 14 bucks. a huge box for only 2 orings about the size of a dime. They could have easily been placed in an envelope and mailed."
"Nice to have an outlet still available for Saab parts. Thanks"