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Return/Replacement policy:
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Verified
5/5

2014-10-28

"On time, works great...have them at the top of my favorite "


Verified
4/5

2014-10-01

"Generally very efficient!"


Verified
5/5

2014-09-07

"Great experience. Found part easily, price was good, ordered part without fanfare and it arrived before I knew it."


Verified
5/5

2014-08-31

" My local Audi dealership is inadequate when looking for parts for my TT. They cannot be relied on to deliver the correct parts.
Jim Ellis is my goto dealership for anything I need in for my TT. I live in Va. and I will always use Jim Ellis, as their parts department is very knowledgeable and always very nice to communicate with. Thank you Eric (parts department Jim Ellis) for all your help.
"


Verified
5/5

2014-08-20

"Great service! Great prices! Great system overall. Kept me in the loop if there were any changes with my order. They have the most up to date catalog as far as parts availability goes that I have used. Thank you. Will use Jim Ellis again!"


Verified
5/5

2014-08-18

"Quick shipping, great prices! Will continue to shop there for all my Audi parts!"


Verified
5/5

2014-08-12

"Service is extremely efficient, parts sent quickly and always packed well. Another great experience."


Verified
5/5

2014-08-03

"Great service. Fast shipping. Good packaging"


Verified
5/5

2014-07-26

"Fast delivery and prompt reply to my technical question was exceptional. Price was better than I could buy locally. "


Verified
5/5

2014-07-21

"Got exactly what I needed very quickly "


Verified
5/5

2014-07-20

"I inadvertently damaged my B5 Audi's AC system when I rode over a badly maintained/damaged road at a NYC MTA's depot. I didn't realize the damage I'd caused when the car's undercarriage scraped the lousy road. Two days later, my AC system was blowing warm air. I took it to my local repair shop and they quoted me a $1,200 (+tax) repair job because they couldn't find an after market part supply shop. My local Audi dealer was asking for exorbitant prices to pre-order a couple of the high pressure hoses.
I was short on funds to pay that price. Lucky for me, I'm a member of Audiforums.com and I found a link to Jim Ellis auto parts. The team sales rep was very helpful in helping me identify the parts I needed. My mechanic had recommended replacing three hoses associated with the AC system. I ordered the one hose that was visibly damaged. It was delivered within 3 working days (at nearly 50% discount). My car is now colder than the Arctic when I turn the AC on!
I was planning on purchasing a VW C or Passat for my next ride to curb my repair costs. Now I know my next car will still be an Audi A4. Thanks guys for life's lil pleasures!!
"

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Verified
5/5

2014-07-15

"After providing my vin number they alerted me the order I placed was for the incorrect part. I was able to cancel my order and place a new one for the correct part. This saved me a lot of time and money so I'm very grateful they caught my error."


Verified
5/5

2014-07-10

"We found Jim Ellis Audi on the Internet and ordered parts, we were pleased by the professional service and attention to detail. The price was cheaper than buying here in Australia. We have confidence we can buy from Jim Ellis and have the parts shipped to Australia without a hitch. We will be using Jim Ellis in the future and highly recommend them to anyone who wants top class service and the best price.
Sandridge Motors
279 Graham st
Port Melbourne.
Australia
"

Detailed Review Benchmark + -
Pricing of products and services
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Verified
5/5

2014-07-07

"User friendly website, quick order placement, 5% cheaper than wholesale dealer."


Verified
5/5

2014-07-01

"I just recently started using Jim Ellis for my Audi parts and I found right away that their quick processing and very reasonable pricing has surpassed any online Audi parts retailer. Thanks."