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Verified
5/5

2009-06-09

"Extremely fast! I placed my order on Friday and got my package by Monday! I admit the prices are a little bit on the high side, but for some of these items, it's a lot cheaper to order here than it is to go through a deputy service (since most of the companies where this merchandise comes from do not take international orders)."

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Verified
5/5

2009-04-21

"Great service, fast shipping. Would do business with again. A++"

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Verified
5/5

2008-03-20

"I took a chance with this company because they had a very difficult to find console to pc controller adapter for a reasonable price. I ordered this on Friday and received it on MONDAY! This was with basic usps shipping. The item arrived new and as described. Definitely going to keep them in mind for future purchases. "

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Verified
1/5

2005-08-16

"very unreliable store with all marked up prices. ordered items and never get them for over a month already! don't ever risk your time and money to buy from them!"

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2/5

2003-09-21

"Said the item will be in stock but was actually not able to stock the item. And charged my card before they even have stock.

No update received from them until I sent 2 e-mail (over a period of 5 days) to request for status.

The order was finally cancelled as they are unable to deliver the item ordered.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
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Ease of checking delivery status
Being updated on the exact date the delivery was sent
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Delivering products damage free
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Delivering products on-time
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-07-29

"These guys have a great selection of games, domestic and import. Their prices are fairly competitive, although their shipping costs are a little bit higher than the other import game stores. They respond quickly to emails and are very customer oriented. Great place to add to your list of stores."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach

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