"I needed some small hardware parts for my Jag. Although the parts diagrams on their website were somewhat difficult to understand and navigate, the available live-person phone assistance was very helpful and courteous. Prices, as was shipping charge, were fair (in-so-far as a dealership is concerned). Parts were shipped quickly."
"Website worked well. Easy transaction..."
"This is the first time I have encountered such stupidity. An engine temperature sensor has been ordered. I received an apparently used sensor in the mail, in a bag and without the original packaging. My requests were to send me a non-used sensor - they stated that they could not replace it. Of course, I made a charge back with my bank and will leave negative reviews. I really didn’t understand what they expected in such a situation. They were left without money, with an angry customer and negative reviews. Stupidity at its highest."
"The service was fast and accurate but price for the clips was "over the top". $3.93 for a plastic clip is excessive. I have purchased simular clips for different vehicles for $.73 each."
"If you need parts for your late model Jaguar, this is the online store for you. Also, if you have questions, you can speak to a real live person who can understand your situation and help you. Not just some unintelligent AI robot or AI online chat bot."
"I will be back to update my comment on shipping and handling but so far the search and buying process was fast. "
"Verified online ! Even called and was told the online is separate from online sales . They verified correct part ! Part was incorrect ! Sent emails zero response ! They say 40% restock fee but person on the phone says no returns in special orders . Stay away DO NOT BUY OR SCREW WITH THESE PEOPLE "
"Nice to find people that know their products and can be helpful. Will use them again."
"I've been looking for a discontinued part and found it here. Shipping was more than the part, but this is supply and demand so it's understandable."
"Too much bull **** on check out"
"I just want to thank you for a quick delivery of part ordered. "
"Easy site to find and order my jaguar f-type deflector!"
"Perfect call them, and resolve your issues."
"Easier than working with the dealers in Salt Lake City, Seattle, Las Vegas and Los Angeles."
"I ordered to clips in LA took 3 months they sent one ordered from Florida got it in a week "