"Kept me informed on backorder, showed up when expected "

"I ordered a part on 3/24/24. Still have not received it. Order status is “extended delay.”

Can I get a refund, please? My order number is ***-***-****.


Thank you.

Chris Goff"

"I ordered a replacement carb, but it came without the parts that I needed. Jacks was not able to get the parts so they refunded my money. I will order from Jack's again."

"They went above and beyond Thank you "

"My questions were answered quickly, service is fast and incredible."

"The items I needed were easy to find on this site unlike some other vendors. I was pleased with the quality of the items. "

"Hard to find parts worked perfectly. "

"Good pricing. Correct parts. Fast delivery."

"I ordered a clutch cable and received a throttle cable. "

"One month after placing the order and still no parts. All we get are "do not reply" emails from Jack's that say the parts are on order from the vendor. I would think the manufacturer would have spare parts as the equipment is still in production. No offer to cancel and refund our money."

"I ordered a part that was not in stock and Jacks kept me well informed while I waited. I am very impressed and would order from them again. "

"Proper part sent and it fit fine."

"Im still waiting for the items that i order the good thing is that they have been keeping in touch with me. I think there is still one item in back order"

"30+ days still not shipped"

"Really liked the order status on the web site and email updates "