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5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
5/5

2024-01-06

Wonderful

"Such a good company to buy kratom from online. They have a wonderful selection and competitive prices. I spent $50 in kratom and they gave me a free $30 bottle. The products arrived with prompt delivery. I would recommend them to anybody looking for herbal supplements and many other great products."

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1/5

2022-12-10

Absolute ****

"This guy is the rudest person I’ve ever met. He frequently makes mistakes and is non responsive at best when you ask for a refund. Took me over 2 months to finally receive the correct order because of all of his BS hoops he makes you jump through. All this time I was out the money I spent on the order, and then he offered me a 10% off coupon if I spend more than $500 after. Lmao that is a joke."

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1/5

2022-08-31

Worst Customer Service EVER!!!

"I ordered and was charged for 2x bags of Whole Herbs red vein Kratom and received 2x bags of another brand. I reached out to customer service by email without hearing back and even sent a follow up email 3 days later. It’s apparent that this company has no regard for there customers. I do not recommend this company to anyone. Save your money and time. ALL BUYERS BEWARE."

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1/5

2022-07-14

Bad bad bad. Don’t get fooled by the FB reviews

"These people are a scam. Do not fall for the Facebook reviews as they have been bought. "

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1/5

2021-11-29

RUDE AND NASTY

"What a Horrible and Nasty person to deal with!! Don't understand how he can stay in business treating people so badly? Both times I've talked to this person they have been extremely rude and short with me!!! Do yourself a favor and give this company a wide birth because nobody needs to be treated like how they treat people!!!"

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1/5

2021-08-27

This is a scam these guys are taking $ and not providing. Its been weeks and nothing but my end of the deal came threw they took my money

"Garage these guys should not have the right to rob people..!!! There name suites them they jacked my money"

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1/5

2021-04-17

Horrible Customer Service

"I placed an order and was asked to verify my age by sending copy of DL. I sent it within a day after asked. Heard nothing. I sent it again with 3 days after order. Heard nothing. I then sent an email asking if they received my verification. Still nothing. It has now been 10 days since I placed my order and nothing! If I could give these people ZERO stars, I would. They charged me and I haven't heard a thing from them!!! "

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1/5

2021-02-08

Horrible

"I never received my order, though I was charged "

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1/5

2020-02-02

Fake products

"This guy sells fake weed and expired products."

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1/5

2019-11-15

worst company ever

"The owner is super rude and will tell you some thing then hang up on you. His payment methods are horrible and customer service is **** poor

i told him i did get his email and he in return told me he hates when people dont read his email and then hung up i called back and he said read email and hung up
"

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5/5

2019-10-25

Highly recommend these guys

"Easy purchase great customer service and fast delivery On point guys! Thank you!!"

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Verified
5/5

2011-04-19

"I had an EXCELLENT experience with JackBGoods.com.

They were very fast to respond to my emails and provided the purchasing information i was looking for.

I shopped around and this was the best price and they included free shipping.

I received the item on time as promised.

I have reccommend Jack B Goods to several of my friends who have purchased there also.
"

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Verified
1/5

2011-02-24

"They say their service is good, but it SUCKS!

I was completely unaware that there would be a $40.26 charge of C.O.D on a $91 order. No where at the check-out was this mentioned!

Originally I was glad to see on your website that JackBgoods "won’t surprise you with any hidden charges or handling fees" and that "the price you see in the shopping cart is the price you pay."

Let's start by saying that this was not the case! First there was a "program glitch in the shipping calculator" that did not display the extra $9 for shipping I had to pay (however that fee was reasonable), and now this $40 that I was never told!

They never even told me what the $40 entails.

I feel that this service has been exceptionally dissatisfying as these costs should have been very boldly and clearly stated!!

Also, they do not send you the receipt and tracking numbers and shipping information(EXCLUDING the EXTRA costs of shipping that was never mentioned when you agreed to purchase this product) until you chase them down and email them about it.

TERRIBLE SERVICE. I strongly regret purchasing from them.
"

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