"They have always been wonderful to me. I've been ordering my supplies from them since May 2010 and love their friendly customer service and super low prices! "
"We needed supplies quickly. Vendor provided fast service (even after hours), excellent communication AND supplies arrived in time and at lowest price I could find. I would not hesitate to use this vendor again."
"JRS went out of its way to ensure I received needed medical supplies within 24h. Amazing customer service."
"I was very satisfied with the order service and delivery time that was provided. I had a problem with some of the merchendise and they resolved the problem in a quick and courteous manner."
"I WANT TO TAKE THIS TIME TO EXPRESS MY GRATITUDE TO RAY AND THE GIRLS AT JRS.MEDICAL. THEY ARE ALWAYS VERY FRIENDLY AND HELPFUL. I WORK FOR A HEALTH DEPT. AND WHEN I ORDER, IT IS USUALLY A PRODUCTS THAT IS HARD TO FIND AND I NEEDED IT YESTERDAY. THESE PEOPLE GO OUT OF THER WAY TO GE IT FOR ME AND AS SOON AS POSSIBLE. I PLACED AN ORDER ON TUES. AND RECIEVED IT ON WED. YOU CAN'T GET HELP BETTER THAN THAT. THANKS AGAIN. I LOOK FORWARD TO ORDERING AGAIN SOON. SINCERELY, GINNY,PURCHASING DEPT., HEALTH DEPT,IL"
"I am so glad that Coloplast referred me to JRS Medical. I used to wait 2-3 weeks to receive my order, and with JRS it's often like this order. I received it the next day. I would give both JRS Medical, and their representative Ray Scott, the highrst possible ratings."
"I have been ordering from JRS for a while now and find them to be a great company to deal with. Orders are shipped immediately and the quality of the merchandise they carry is A+. I have never had a problem with any of my orders, shipping or billing. I highly recommend them."
"I had a good experience working with this company. My service representative was Ray and he worked hard to try and find a picture (not provided on the website) of the item I was trying to order. Product was delivered promptly as promised. Thanks, Ray."
"I have been purchasing supplies for our son from JRS Medical for over a year. I cannot think of one bad experience I have had with these folks.
The orders have never been wrong. They confirm them with me before they ship them. The shipping is fantastic. I have never had any issues with them. I always get a confirmation of the order by email so I know the order has been placed.
Ray, and the customer service team are fantastic. I enjoy speaking with him. He has always been helpful, and I cannot tell you how much I enjoy this company. I do not have any intention of buying from anyone else. It is so comforting to know there is a company that cares about me and my family and provide fantastic service.
I could go on and go but I want to say how much I enjoy working with this company. They are great to work with and I am so happy we found them. I would highly recommend them to anyone. I honestly have not had one bad experience with this company. That says a lot about customer service. We think you guys are great!!! Keep up the great work."
"I understand backorders. I don't understand not letting your customers know at once when something is backordered. I am a diabetic, obviously, who has to have these test strips to avoid a low. There have been problems getting them USPS'd to me unless I call and request that mailing method, so I thoughy I would put another order in earlier than I normally would so that if USPS was not used again I would still be okay. I wanted to do what I could on my end to get my test strips here when I need them.
I ordered last Thursady around 8:00 a.m. pacific time and rec'd a confirmation email of my order. By the next day I had not received a tracking number email and so at around noon on Friday sent an email asking if my order had gone out on Thursday since I had placed it before the cutoff time. I didn't receive an answer to my email. I then called and spoke to Ray who said he would call me next Tuesday, today, because the shipment was to be in then. When I didn't get a call today, Tuesday, I called again and find out that the order is now not even due to be shipped to JRS Medical until this Friday! That really puts me in a bind, as a diabetic.
Unfortunately, I can't trust JRS to get me my supplies. Even when I ask for USPS shipping on my online order in the comments box, 75% of the time they are not mailed that way and it takes 5-7 days to get my test strips. I usually don't have the extra money lying around to place an order sooner or to order more than I do.
I'll just have to find a more reliable source than JRS Medical.
"
"I am absolutely amazed at how quickly I received the cane base that I ordered from JRS Medical! It came the day after I ordered it!! And this is not the first time that I have ordered from them. Very prompt service and good products. Thanks!
Kathe in PA"
"This is a wonderful company. The product was perfect - and at a great price. It came almost overnight - so we were able to enjoy what we ordered right away. I was able to track the package and see where it was on it's way to my house. The customer service is A+ - friendly and helpful. I definitely will buy from this company again. Thanks for your help. "
"EXCELLENT SERVICE!
I am so lucky to have found JRS Medical Supply. I'm excited about paying a fraction of the cost from my local medical supply store. I placed my order on Tuesday morning and it arrived the next day. I'm a customer from now on. Thanks JRS Medical Supply!!!
"
"I love doing business with this company. They are very professional - purchases are shipped promptly, a minor problem was resolved expeditiously, professionally. Will not hesitate to recommend JRS Medical."
"The prices were good, and they had what I wanted...so I ordered. My order arrived the very next day. I didn't even pay for shipping. I'm so impressed. I will be back. "