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Product & services pricing
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Customer service:
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Return/Replacement policy:
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5/5

2004-05-20

" Empresa muy seria, en 24 horas llego mi pedido. Contestaron todas mis preguntas rapidamente. La empresa merece un 10."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
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Resolving problems
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Being knowledgeable
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Being trustworthy
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Making decisions on their own
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Being easy to reach
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Overall customer service
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Customer service resolving problems
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
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Web site being easy to use