ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2021-09-08

Best PC Ive ever had

"I bought an arcadia PC from ironside and i could not be happier with it. The cable management was excellent, the pc was not damaged at all in shipping and most importantly it runs fantastic. Their customer support is excellent too when I call the representatives are always nice to me and I receive an email back from all my questions within 24 hours."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-26

they were absolutely amazing! no issues whatsoever

"I’ve never had a pc before and they’ve made it extremely easy to have access to one, and they built it almost very instantly considering how many orders they have usually!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-08-20

You Get what you Pay For

"For years, I've tried to "save" money by purchasing refurbished parts, slapping what I could find into a Frankenstein's monster build. Not only were my results sub-par at best, but I would say that I actually lost money and time in the long run trying to fix everything as it constantly fell apart. Without a doubt, purchasing an Ironside saved me from wasting away more years of my life and allowed me to actually get to what I wanted to do: play games.

In particular, I'd like to call out Ironside's "Forge", where they allow you to build your dream computer online. No more looking up compatibility specs across the websites of 10 different manufacturers; in the forge, if two parts won't work together, it won't let you accidentally put them in the same computer.

Finally, I'd like to point out Ironside's exceptional tech support. Although my desktop arrived in perfect condition, I screwed it up by getting greedy and adding more RAM from my old PC. Alex from Ironside tech support immediately recognized the problem from my vague description, and quickly emailed me concise, step-by-step instructions to take care of the issue and get back to gaming ASAP. I was even provided a how-to video, so I could see someone else perform the fix.

TL;DR Buy an Ironside. You won't regret it, as they exceed expectations by any metric. I'm tough to get a 5 star review from, but I tell you that this company deserves nothing less.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-06-30

Fantastic

"Ironside fulfilled all my requests and even in a time of delays with COVID 19 raging throughout the world, they were able to get my computer ready and delivered ahead fo schedule! I’ve had nothing short of an amazing experience with Ironside Computers!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-05-26

Always there to help!

"I replied to a year old thread on the support emails, and they got back to me within 2 days! And solved my problem I was having ASAP :) - Very friendly and down to earth too! Thanks again guys"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-05-10

Rockin’ rig

"Solid experience all around. Love the customization options, the final product runs like a dream and everyone I worked with was great and super helpful. Definitely recommend this to someone looking to get a PC and have some say in the matter. Thanks all!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2021-03-29

Amazing company

"Ironside computers is the best company to build your computer. They have a great customer service team, amazing quality in their products and best of all best pricing in the market when it comes to custom built computers!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-11

I love it

"They have helped me with everything I needed to know and even reached out to me first about my gpu etc so they knew what cables to run so big thanks for that!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-11-09

Excellent Price and Service

"In my search for a desktop PC, I was exhausted looking through sites that had 100's of different options for every single component - as a beginner, this was insurmountable. How should I know what I need to spend on the cable connection from the motherboard to the fans? Ironside's website helped immensely in my search, because it established helpful categories that described expense versus performance. Each category still had options within it, but they were much more condensed. The custom computer that I ordered functioned perfectly right out of the box, and Ironside's customer service even walked me through the installation of extra LEDs. If you're a beginner looking to purchase a decent computer at a great price (the fee for installation is well worth it), this is what you've been looking for."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-11-06

Very nice!

"I made a custom computer on their website, and when I got it I was amazed! I would recommend Ironside to everyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-11-06

great

"great team very helpful if you don't know what your looking for would definitely recommend going to them for your pc build "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-20

10/10 would recommend

"When I found Ironside Computers I knew nothing about building one, never had one before and did not know where to begin. Sure I could've YouTube'd a tutorial easily enough, but I didn't trust myself not to mess something up. I found Ironside and was immediately impressed with their selection and the options they give you when deciding what you want going into your build. I've had my rig for about 6 months now and I have to say I absolutely love it. I'm beyond happy with my purchase and have no complaints. It was easy to set up and easy to maintain, which I love. Worth every penny and then some. It's a quality build with even better quality people behind it. Customer service has always been great and responds fast whenever I have a question. 10/10 would recommend to anyone who wants to get their hands on a great build without the headaches or mishaps that could come without experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-17

Custom Minion Advanced

"Ironside Computers is the best PC company to help and support you! For about a month before I had purchased my PC I was on & off about going through with it. When I realized I needed to start college here soon I took the opportunity to build myself a gaming computer at the same time. First of all, I chose from their Ironside Series collection to get started, after finding the ideal case and general specs I went straight into it. Without knowing what I was doing I was genuinely having fun and enjoyed looking at all these parts and configurations I could choose from. The best part about it is that they limit your selection making sure you don't go too crazy or too low with your build and make sure you get an outstanding computer. The most reassuring part about Ironside Computers is that most if not all PC's come with a standard 5-year labor and 3-year parts warranty standing behind their product and their brand. Everything is just perfect from their shipping, payment methods, products, and especially their customer support as I know I can be a nuisance. I personally suggest Ironside to all my buddies and people looking into getting a custom or even a gaming PC. 10/10 from me!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-13

Third system from Ironside. Third time happy

"My wife and I have purchased two other systems besides this one. Every time the experience has been wonderful. Great customer service, great products, made with great parts and at a great price. They even held my order in store till they could get a 3080 to upgrade it from the 2080 I had originally ordered, then sent me reviews and benchmarks on the 3080 to make sure I wanted to go ahead with it, refunded me the difference in price (roughly $500 cheaper to go with a 3080) and have kept in touch to make sure everything is going smoothly with the system and to see if I have any questions. Their warranties are best in the business and we had to use an RMA on the first system as the vid card went out. No hassle no fuss, rma'd, replaced and returned. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-10-12

Amazing Service and Product

"l had questions about what to get for games and they helped me out for my budget. Very helpful and all around good people. Computer works flawlessly and is exactly what i wanted! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges