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Product & services pricing
4.65/5
Chance of future purchase:
4.86/5
Shipping & packaging:
4.68/5
Customer service:
4.79/5
Return/Replacement policy:
4.83/5

5/5

2024-04-04

"Fast shipping, very satisfied"

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5/5

2024-04-01

Quick turnaround, product was as expected

"The order was easy to place and the turnaround time was quicker than expected. I'd shop here again"

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5/5

2024-04-01

Very good service

"Tom from IDM provides excellent custmer service. I first started using IDM in 2016 and have always been happy with the products as well as the service."

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5/5

2024-03-30

Thank you Tom

"I have placed an order with them before and received it no issues. I was trying to place an order again but it was a little out of my budget. That’s when Tom reached out with a coupon code and helped me place my order. He made everything so easy!! Happy to write this review. Saving your number, Tom! "

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5/5

2024-03-28

Good Product

"I got clomipramine, amitriptyline, carbamazepine, chlorpozmaine and isoniazid.

I would say tha these are good drugs. The products arrived very fast and were well presented.

I would recommend other people to try these products as they are good value.
"

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5/5

2024-03-28

Excellent service.

"Excellent customer and tracking service."

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4/5

2024-03-28

Reliable, Fast, Authentic

"Everything I have received from IDM over the years (6? maybe I have been a customer?) has been effective for its purpose (or authentic in my experience). I would have rated a 5 except I was getting truly excessive phone calls while trying to figure out my order online and on occasion without being in the middle of an order. They have stopped calling me, which I appreciate - I know them, and when to re-order. I appreciate their dutiful customer service but sometimes its a bit much."

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5/5

2024-03-28

Excellent

"Never had a problem very easy to use.
If you do need to speak to Customer service, you can get through straight away.
"

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5/5

2024-03-27

Tom was a great help

"Tom gave me excellent assistance in selecting the meds which were right for me at a great price"

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5/5

2024-03-22

Great service

"I have being working with Tom on sourcing medical products - I am unable to get locally.
He has being absolutely brilliant.
Fast and efficient customer service.
It has being a pleasure working with him.
I highly recommend working with International drug mart if you need some difficult to source products.
"

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5/5

2024-03-18

They were true to their word!

"Although I am still early in the stages of taking the medicine that I ordered, it seems to be fine. The communication by this company was as good as what you have with Amazon in keeping you updated with the progress and status of the delivery. I was very pleased and will do business with them again."

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5/5

2024-03-16

Excellent service with quick delivery

"Very happy with the service from ordering to delivery "

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5/5

2024-03-13

Good service

"Tom is kind, patient. He helped me with the order. Thanks for help."

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5/5

2024-03-13

Excellent customer service

"I was completely impressed with their professionalism and customer service. Tom, who handled my order was very efficient with placing orders and guiding me through the discounts I was supposed to get (I didn't have any idea about that)! He was phenomenal and he totally replaced/reshipped my previous order (that got returned by the carrier service) immediately. Will definitely recommend it!"

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5/5

2024-03-12

Easy process

"I’m a returning customer, happy with the convenience and prices. Tom helped me complete my order by providing a step by step process as well as providing me a big discount"

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