ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.29/5
Chance of future purchase:
3.91/5
Shipping & packaging:
4.00/5
Customer service:
3.34/5
Return/Replacement policy:
3.34/5
Featured Review


Verified
5/5

2024-05-10

great once again

"Always easy and smooth process. "


Verified
5/5

2024-05-10

Nice n Easy

"Only took a few minutes to figure out what plan I needed, how much, and to book this quickly."


Verified
5/5

2024-05-10

Great

"Easy to purchase and very easy to understand"


Verified
5/5

2024-05-09

"Quick and easy payment. Insurance seems good value."


Verified
5/5

2024-05-09

Going out West

"We have checked around at various sites for travel insurance and have found Generali Global Assistance & Insurance Services to the best choice for us. We appreciated being able to see the various other options. "


Verified
5/5

2024-05-09

Easy peasy

"It was so easy to buy insurance! Easy to compare and easy to purchase."


Verified
5/5

2024-05-09

Yowser

"Great website and customer service"


Verified
5/5

2024-05-09

"Chat response was quick and efficient. "


Verified
3/5

2024-05-09

To much info

"insure my trip was easy and the process smooth. They give too many choices and comparing them does not make thing much clearer. Would love to have more common language explanation of the coverages."


Rep reply posted 2024-05-10
A rep from InsureMyTrip.com, InsureMyTrip, has responded:

“Thank you for your feedback! We are glad you found the process easy. We also agree with you -travel insurance can be a confusing subject - it can especially be unclear when comparing coverages. Luckily, our team is trained to understand the plan information - they can explain the details, including exclusions, and help clarify when comparing. If you have any questions about your policy, or would like assistance comparing plans/coverages, please do not hesitate to call our team of licensed travel insurance agents at 800-487-4722. Our agents are standing by seven days a week and will be happy to assist!”


Verified
5/5

2024-05-09

Seamless process

"Your professional customer service telephone advisor was courteous and helpful in guiding me through the purchase process. "


Verified
4/5

2024-05-09

Hard to Filter by Primary Medical Coverage

"The site used to be very good about searches for specific policy terms. I found that very helpful. Did not see that option this time and table of benefits had less detail. I liked the prior website better."


Verified
5/5

2024-05-09

Knowledgeable employees

"The site was easy to access. I had an online chat with Ryan and called 3 different times with questions, speaking the last 2 times with Barbara, then Mark. In all of those interactions I got terrific service. The calls were picked up quickly, the staff was uniformly experienced, gave clear answers, and were easy to understand. I hope the rest of my experiences with InsureMyTrip are as pleasant and that I never need to use the policy."


Verified
5/5

2024-05-09

Easy travel essential experience

"So far the package and the customer service I have received has been easy and affordable."


Verified
5/5

2024-05-09

good job Insure My Trip

"friendly website and person with whom I talked"


Verified
5/5

2024-05-08

Angie was great

"Angie answered all my questions and helped me figure out what I needed. "