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Verified
5/5

2014-12-03

"I have found this store looking for supplies for a recent project. And they supplied all materials and i was really happy with their service.

If you need any thing like Kitchen Or Dining related, this is the right place. Love this supplier...
"

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Verified
4/5

2014-11-07

"Delivery was on time but there were some hidden charges. I do not recommend to purchase with them. "

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Verified
5/5

2014-05-13

"I can not say enough in praise of Instawares. My husband and I have a small sandcarving business, etching glasses optical crystal etc. Our local supplier had been promising the rest of our glass order would be on "this weeks truck" for the past 2 weeks. We had a shipping deadline of May 12 which we told them we HAD to meet and over 400 glasses left to sand carve. We were assured it would not be a problem. When they didn't show up on their warehouse warehouse truck we were left scrambling. We had no time to have 36 cases of glasses shipped from anywhere else, even if we were able locate a store with the full 36 cases available. I immediately started calling businesses online to try to fix the SNAFU. I contacted a supplier we had never used, Instawares Restaurant Supply Superstore way down in GA, just before 5:00 pm May 8 and explained the dilemma we found ourselves in. The sales rep. at Instawares, Michael Price, went above and beyond the call of duty tracking down the glasses we needed and arranging this very unusual pick up arrangement directly from the closest Libbey ware house, which was in Perrysburg OH. I went from sheer panic to relief in under 2 hours after contacting Mr. Price. I'm still amazed. The stencils had been done and waiting for over 2 weeks. We will make our deadline with no problem and Instawares Restaurant Supply has a HUGE fan and repeat customer with Legacy Etchings. Mr. Price truly "pulled a rabbit out of his hat" to ensure we would be able to make our deadline. Talk about a phenomenal first impression!"

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Verified
5/5

2013-12-03

"I had an order mix up which was partly my fault, but they made it right and were very friendly about it and the staff was excelant to deal with. Very Pleasant."

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Verified
1/5

2013-06-18

"Absolutely do not do business with these people. I had a huge event coming up ordered ketchup, mustard and relish packets they assured me would be here in time, the ketchup was, they forgot to send the other two! I asked if they could overnight them, NO the supplier would not do this and instawares would not pay for it! You have been warned so good luck if you try to use this non consumer friendly company! Tom W Iowa"

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Verified
1/5

2013-02-22

"We placed an order for glasses. They came back with a promised delivery of one month away so we waited. When they didn't arrive we called and they said someone would call back. We later received a generic email that said they were unable to fill the order. I called back to talk to customer service. Customer service was busy and would have to call me back. I still haven't received a call. Either I've been singled out or all of the 5 star reviews are from their employees."

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Verified
5/5

2012-08-22

"Very Pleased! Not only were the supplies cheaper than anywhere else, it was very easy to buy online from their site and I was surprised that my order shipped so fast! Highly recommend!

The large glass jar came in perfect condition, properly packaged.
"

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Verified
5/5

2012-08-19

"Fast shipping, excellent product. Will continue to order coconut oil from this business."

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Verified
5/5

2012-08-15

"Best prices for the items I have purchased and speedy delivery!"

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Verified
5/5

2012-08-15

"Outstanding. It was very easy to order online, and the prices were great. I just received a UPS notice that the package will arrive tomorrow. Sweet! (sorry for the pun)."

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Verified
5/5

2012-08-14

"Instawares is my go to store for all my restaurant supply needs."

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Verified
5/5

2012-08-14

"We ordered the copper charger plates for my daughter's fall wedding. They came promptly and we are very pleased with the quality and price. They will add a lot to the autumn theme.
Thank you.
"

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Verified
5/5

2012-08-13

"Very fast service. Good pricing."

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Verified
5/5

2012-08-13

"I have never had a better shopping expierence than with instawares. They had the exact dinnerware that I wanted for my resturant. Ordering was easy and shipping was fast and reasonable. I would highly recommend this site to anyone in need of resturant supplies."

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Verified
5/5

2012-08-13

"Extremely Pleased with Instawares. I ordered an ice machine on a Wednesday morning and received it by 1:00pm on Friday. 2 day service and it shipped over 450 miles away. The also had the best price."

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