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Product & services pricing
0.00/5
Chance of future purchase:
0.63/5
Shipping & packaging:
1.88/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5


Verified
5/5

2012-09-17

"My delivery of painted lady caterpillars came fast and in very good condition. I am always satisfied with Insectlore and their products and customer service. I will always be ordering from them and I have also recommended them to my friends. "

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Verified
4/5

2012-09-17

"The order arrived in a timely fashion, and all the caterpillars were alive (5 in one jar, 6 in the other). Unfortunately, they were very large when they arrived, so I'm guessing they were already a week or so old when they were shipped. I had ordered them to use for a weekly homeschool science coop class, hoping that the kids could see the progression from caterpillar to chrysallis to butterfly. Instead, they went into their chrysallis stage w/i three days of arrival, and the kids will miss the caterpillar stage completely. While I have no complaints with the service or the condition of the caterpillars, I am disappointed about receiving "old" caterpillars. It defeats the purpose of being a visual aid in insect life cycles if half their life cycle is spent before we even get to see them."


Verified
4/5

2012-09-16

"I can't tell if it is fecal matter or food in the container with the caterpillars. Shipping was a bit slow."

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Verified
5/5

2012-09-15

"It was great we have 4 cocoons already. "

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Verified
5/5

2012-09-14

"Excellent - would order again"


Verified
5/5

2012-09-13

"They delivered what they said they would in the time that they stated."


Verified
1/5

2012-09-13

"We never received the order!!"

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Verified
5/5

2012-09-12

"My experience with Insect Lore was very positive. I have ordered the butterfly kit a handful of times now, and it never ceases to amaze. The price is good with a fast shipment. I can't wait until my larvae become butterflies!"

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Verified
5/5

2012-09-12

"I was very pleased with the service from Insect Lore."


Verified
1/5

2012-09-12

"Well I have not yet received my order. I am not sure why, I know it shipped but never received it. "


Verified
5/5

2012-09-11

"Great experience for second time! All 5 caterpillars alive!"

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5/5

2012-09-10

"Excellent! Always a great buying experience with Insect Lore!"


4/5

2012-09-09

"The caterpillars arrived last Monday. By Thursday they had all spun their cocoons so the kids didn't see them very long as caterpillars. Many of my students haven't seen butterflies emerging from cocoons so they are very anxious to see the butterflies emerge!"


5/5

2012-09-09

"Good experience as always. I have been buying caterpillars from Insect Lore for about 10 years. They always arrive within a week and all five are healthy. I expect these to thrive and turn into butterflies for my second graders to observe."


5/5

2012-09-08

"Delivery was very fast. The first shipment of ladybug larvae unfortunately died in shipping probably because of heat, but their customer service got a new free shipment to me in less than a week. Very friendly and responsive on the phone. "

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