"Had a thermostat sending unit go out after 1 year. Norm talked me through some testing only to find out that it ultimately became defective. Received replacement shortly thereafter with a postage paid envelope. Service doesn't get better than this. Now if we could just get these guys to run the DMV, life would be really good."

"Indigo 5 software rocks! Extremely user friendly and very affordable. This is the second location I've purchased it for."

"My only complaint is that this ResellerRatings site only offers 5/5 stars, 'cause MacHomeStore should get 6/5. This place has consistently gone above and beyond what any online (or otherwise) store could, should or would do. I get great service, fast turn-around, super-fast responses to questions, and most importantly, better-than-they-have-to resolution to ANY problem I might have with their products. If only all retailers could be this good..."

"Norm offered me help with the unique issues I described for an older home with many two-wire switches and thick walls that make wireless difficult.
Excellent."

"Norm provided great customer service - was quick, responsive, and no nonsense. Definitely will be continuing to order from MacHomeStore."

"I have been using MacHomeStore as one of my suppliers for several years now. Norm is an expert in what he does. He tests many of the devices to make sure they work before they are shipped. On the rare occasions that I had a problem it was taken care of quickly and professionally. If you like Insteon and are a Mac user,I fully recommend MacHomeStore."

"Having been a customer for many years I have never disappointed. Great products and even better service. Keep up the great work Norm.
A long time faithful customer.
Unklmarty"

"Provides competitive prices and caters to the Mac crowd, but the best thing about MacHomeStore is the customer support. Several months ago, is had an irrigation controller go on the blink. MacHomeStore responded to my inquiry and walked me through some trouble-shooting steps. When the controller still didn't respond, MacHomeStore shipped the warranty replacement immediately. This is the *only* place I will go to shop for Insteon products."

"MacHomeStore are always great to deal with (based on five separate purchases). Fast shipping, good email advice when needed.
"

"Product was delivered earlier than originally stated, in good working condition. Overall a good experience."

"The best thing for me is that most if not all the Insteon I purchase from MacHomeStore are tested for functionality before they are shipped out. I have received faulty products when I order direct form SmartHome that I must return, this has never happened with MacHome Store."

"Great selection of all the things I need typically need for my home automation system, along with excellent support and communication from Norm. One of the best online shopping experiences overall."

"MacHomeStore is GREAT! Items ship quick and the hand written "thank you" Norm writes on each invoice is a nice touch! "

"Fantastic customer support - replaced an item from my order which is out of stock with another at the same cost (despite it costing more). I will definitely do business again!"

"I enjoy the personal touch that Norman from MacHomeStore gives and that shows me he truly cares about making customers happy. He has answered all of my questions that I emailed him promptly. Having access to someone like Norman is very important to me when I need to ask a question of someone that has the experience with home automation products and their capabilities that I do not. I definitely recommend MacHomeStore to anyone interested in Home Automation products."