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Verified
5/5

2017-11-02

"You should forget about calling to other agencies, and try Iffc. Unfortunately, before I had to deal with another company that screwed me over. While was looking for solutions, my pal gave me the number of Iffc. Since then, I've purchased already 5 flights from them. Great service, quicker replies, and much lower prices I was able to find on my own"

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Verified
5/5

2017-11-01

highly recommend

" I highly recommend Donna at IFLyFirstClass to anyone needed a business class flight. Dona helped me book a business class flight from SFO to the Philippines' CEB. Her handling of my booking was rapid, knowledgeable and professional. She took the time to understand my exact travel needs and advised me of the best alternative."

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Verified
5/5

2017-10-30

Very good travel agency

"Based on recommendation from my friend, I booked my flight with IFlyFirstClass. Den Kon was the agent who helped me and I recommend asking for Den Kon, since he offered a wide range of seat selection. Prices are reasonable and competitive. Great customer service! "

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Verified
5/5

2017-10-29

A+ experience

" I planned a trip to Asia on October 25th and Dmitry made it happen. He made sure I got a direct flight with the best first class seats.
Dmitry is very patient and understanding.

I recommend calling him because he is very organized and you get great deals on flights!
"

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Verified
5/5

2017-10-28

"Great experience!!!

We were in a rush to get tickets to Seoul and Donna worked very hard to accommodate our busy schedule.
Never was he pushy. She was very detailed and honest in pricing and was amazing in finding best travel options for my family.

I would recommend her services to others.
"

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Verified
1/5

2017-10-12

never again

"This was one of my most stressful experience with buying a ticket for my business trip to Asia. The quoted price was low, I was promised at first a direct flight to Hong Kong on business class, after a day, it became a flight with one stopover but promised return flight on first class, I went to the airline site after I was not able to get seat confirmation and found out I was waitlisted. I called several times but was promised verbally and in writing that it was only airline formality, and promised there will be no problem.

3 days before travel, I was told it has to be changed to a different airline which was unheard of, or I had to pay over 850 to get a direct flight first class on a different airlines. When I contacted my client about the fAre increase, my client canceled my engagement.

I did get a refund, for thatI am giving it one star, and my agent didn’t evade my calls or email. But I’m never doing this again, it cost me a job and anxiety I don’t need.
"


Rep reply posted 2017-11-03
A rep from Iflyfirstclass.com, I Fly First Class, has responded:

“Hello, we have received the information that the flight was overbooked from the airline and immediately contacted you. Our ticketing team started working on a new flight arrangement for you right away and we called you with all the possible options that we had on hands. We even offered you a First class flight for a small upgrade fee that usually cost 5 times more and we were ready to take care of the difference from our end, which you refused. We had no other option but to refund the full amount paid back to your credit card. Our team is always available to work with a client night and day and the dedicated agent was doing everything possible to resolve the situation. We are very sorry it still did not work for you and you had to cancel your travel plans. We assure you that this does not happen often but whatever difficulties our customers facing during the travel from being late to the plane to having a flight canceled because of the weather our team is always dedicated to find the best possible alternative. That what makes us different from many other travel agencies who are not responsive to their clients after the flight is booked and most of the time customers on their own and have to deal with an airline themselves without having many options offered. We hope that you can give us another chance to show you our dedication to provide the best customer service and the best flight while saving money on your business travel.”


Verified
5/5

2017-10-25

Quality Service

"When was looking for a flight on website, I had intended on filling the contact form, but instead decided to call. My call got answer politely and promptly. It was nice having a business with Dmitry due to his professionalism and quality of service.
Recommend this company! A truly professional company.
"

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Verified
5/5

2015-12-22

"I prefer not to buy crap and try to keep my flights to essentials. Have to say, it has been working very good so far, I go where the best offers. Called this company and received an immediate response. Luckily, David was able to book my tickets on same day. He also provided the best offer.
Thanks David!
"

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Verified
5/5

2015-12-19

"If you are looking for affordable business class flight tickets, then give no second thoughts to contact iffc. Believe it or not, when I got in touch with Dmitry, he quickly took down my journey details and in what seemed like a moment he provided me with low-priced flight deals. "

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Verified
5/5

2015-12-18

"Just when I lost hope of booking a flight for an emergency one way trip, a friend of mine asked me to contact Julia from I fly first class. Being a bit skeptical, I got in touch with her and she provided me with the great price."

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Verified
5/5

2015-12-18

"This review is for Jacob who planned our 22 day trip to Seoul, Thailand, and Japan which included 7 flights to 5 different cities. It was one of the best experiences we've ever had. The trip was an exciting experience with amazing food, service and views. We got to see a lot of beautiful places and sightseeings , and last but not least the trip was much cheaper then anyone had to offer. Jacob planned all of this on a very professional level! He simply made everything so easy. We did not have to worry about a thing! I highly recommend iffc. "

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Verified
5/5

2015-01-28

"Set aside any concerns you may have. It is easy to be worried about how real a company like this is; happily, you have no grounds for concern in any way. My emailed inquiry got an almost immediate reply by email advising me that I would be getting a call. Dmitry called not long thereafter. My flight choices were quickly explained. Follow-up was provided at every turn. The flights were exactly what I wanted and at a very reasonable price. The at-airport and in-flight experiences were smooth and without hitch. I cannot recommend this service highly enough. "

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Verified
4/5

2014-10-22

"Several days ago, I was trying to purchase a ticket to Seoul. Left a message several times during the day, because I had to leave in two days, yet got no respond. By the end of the day, Bianca returned my call with apologies saying they were very busy.

The flight I got was very convenient( short layover, no red eye). And the price was very reasonable and affordable.

Thanks a lot for a professional service
"

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Verified
5/5

2014-08-29

"When I was originally quoted business class airfare from Chicago to Hong Kong, I assumed the price from Iflyfirst was too good to be true. There must be some catch. I am thrilled to say that my trip has been nothing but smooth. Dmitry even got me an amazing rate to return home first class. Not bad for a long-haul trip.I am thrilled with this agency so far and intend to use the service for all of my air travel going forward. I hope my friends and family take my advice and also use the service.
"

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Verified
5/5

2013-11-14

"Working with Dmitri Cheney was the most pleasant experience recently since I started looking for a reasonably priced business class ticket to Bulgaria. He understood immediately what I was looking for and I was able to book a flight with no long layovers. I am a frequent traveller and use often websites like Travelocity and Expedia or sometimes a travel agent, but I found it frustrating and waste of time. Not with Dmitry - knowledgeable, understanding, efficient, polite, patient - a real professional. Not only will I recommend him to my friends, but I would like to book with him every time I travel, Thank you, Dmitri!"

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