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IcTradingOnline / Intercontinental Trading Co.

1 reviews
1.00 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified
1/5

2009-01-20

"This store is HORRIBLE.
They have absolutely no customer service.
They have a phone number for customer service that never picks up. PayPal also has another number for them that is never picked up. I let both numbers ring over 10 times and there was no answer(not even a machine). The only way I have gotten them to respond to me is through filing a duspute on PayPal.
Do not order from this company, it is a complete nightmare trying to deal with them.

I placed the order on Sunday and got an immediate order placed canned message response. On Tuesday, I asked them for my tracking number. By wednesday I had not recieved notice of shipping and I began to get worried. That's when I decided to call their customer service number, which was never answered. I then got really worried and looked on PayPal and found another number, which I called and again there was no answer. That's when I filed the dispute with PayPal, and that's when they actually started speaking with me. It has been almost a week since I filed the dispute and I still have not resolved it with them.

The prices they offer are nice, but I'm still not even sure that the site isn't a scam honestly. Buyer beware.
"

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