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Product & services pricing
4.69/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.69/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2017-10-24

Great service and overall experience!

"Andrea Cansirro is our rep. He has been very responsive and is very helpful."

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Verified
5/5

2017-10-24

Fast and knowledgeable

"IT creations is a great resource. Gal (sales rep) gets back to me within minutes, it seems, and helps me find the parts I need. Ordering is extremely easy. I always go there for any Dell parts or accessory I need. Keep up the great work. Thanks!"

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Verified
5/5

2017-10-24

They had just what I needed

"Their staff is knowledgeable and we had no issues when purchasing from IT Creations."

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Verified
5/5

2017-10-24

Great service!

"The items came as described! There was no discrepancy in what was ordered"

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Verified
5/5

2017-10-24

Excellent Service!

"Dealing with Gal @ It Creations was an excellent experience. Our order/items were exactly described, received quickly and with no issues. It was a pleasure working with them and will do business again in the future as our needs arise. Highly recommended!"

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Verified
5/5

2017-10-24

Gal is fantastic!

"IT Creations has great customer service. Gal is the best. Their equipment always shows up in perfect condition."


Verified
5/5

2017-10-24

Excellent customer service

"Fast shipping, reliable hardware, excellent customer service."

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Verified
5/5

2017-10-24

Great Seller/Customer Service

"We have had a great experience with IT Creations, always fast replies and 5 star products and customer service"

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Verified
5/5

2017-10-24

Great company

"Always a great organization to deal with, very professional "


Verified
4/5

2017-10-11

Sent wrong Item

"They made things right after a junk mail filter glitch slowed communication. But customer service was excellent once communication was restored. "

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Verified
4/5

2017-07-17

Got the part I needed on-time and without any trouble.

"Got the part I needed on-time and without any trouble. IT Creations was one of the only places that had the custom part I was looking for. It was in my opinion a bit expensive, but it was very scarce and custom."


Verified
5/5

2017-07-13

Way over board

"I ordered something that cost around 12 dollars but there became a problem with delivery. The delivery was going to cost me four times more then the item. Plus I would be on the hook to have a bonded carrier take this item from the USA and into Canada. I have been charged up to 75 dollars for this service in the past and that is why I only order from companies who use the United States Parcel Service. They are Federal and dont require a bonded carrier. The sales rep who helped me out delivered my item in an envelope with some stamps on it. No tracking number but I got my item at no extra charges which was great! Now if terrific lady hadn't gone the extra mile to get me my item like this I would have cancelled my order. They would have lost a sale and I would have been perfectly fine with it. They blew me away how much extra work they did by going the extra mile for a 12 dollar order. So if they do this kind of customer service for small orders can you imagine how far they will go for a larger order? Great work! Great Job! Tina Bchakjian you are an asset to this company!"

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Verified
5/5

2017-07-10

Great selection of part! Fast service!

"Great selection of part! Fast service!"

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Verified
5/5

2017-03-09

IT Creations is rock solid

"My first purchase from IT Creations was to determine if I was going to make them my new provider for equipment. Wow, was I impressed.

1. The packaging was rock solid. The server I purchased was very well protected.
2. They didn't skip out on the accessories. I got very heavy duty 7ft power cords with my server. Not the cheap ones that I had gotten else where.
3. Shipping was the same day that I purchased the equipment and deliver was fast.

If you haven't purchased from IT creations yet, you are missing out.
"

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Verified
5/5

2017-02-21

My computer works now

"Well there is a long story to this but to cut it shorter, I needed new ram for an old gaming computer that I wished to turn in to a server. After blue screans galore I finally buckle down and buy new ram and after 12 hours of hard work it works now! Thanks for the help and the great purchase!!"