"Quick shipping and great product."
"Best prices anywhere, fantastic customer service and support."
"Bought 32 Cisco 303 from them, and had two bad power cords. He gave me two options (1) buy new power cords at $10/per (2) package the whole system up and send back to Cisco because they were not responsible anymore!!
I came up with an option (3) spend my money elsewhere!!"
"Very fast shipping, excellent service. "
"Your company's return department is very inaccurate, lazy, and insufficient.
As we look to purchase equipment with our national expansion I will most certainly be obtaining pricing from more than Just IP Phone Warehouse.
I understand from time to time we may get a bad device from time to time. An easy return process is already a headache for the customer. But it was done without a problem as I was instructed from someone with your company on my end. The email that I was told last week would come to me in either a day or two.. still hasn't come. I need my phone replaced. I now have an employee, after following your direction, still without a phone. Its Several days now and your company still cant tell me what I need to do. Who ever answers the phone, needs replaced. Very unhappy. I was told the same words by the same person twice now.. "Sir, no worries, I will take care of this today & it will be expedited" TO hear that a second time in regards to the same matter is just irritating. I did that to one of my clients, Id lose his business and worry about legal action. When we say we're going to do something, we do it. As any business should. If you cant, you communicate. Your rep on the phone just wanted off the phone. Again, very concerning and very unhappy."
"Was very satisfied. They proactively help their customers and fit the right product(s) to your needs for competitive prices."
"I have ordered from IP Phone Warehouse a few times now, and I am consistently impressed with their prices and speed of shipment. They are definitely highly recommended."
"Very Satisfied!
Thanks for getting my phones up and running."
"Fast delivery, good price, easy to use web page. Very good."
"Overall, very satisfied with the prompt deliveries and customer service. Have been and will continue recommending to my colleagues and business circle. Thx Guys!!!"
"Easy to order and customer service was excellent"
"I've placed many orders with them over the last few years (lots of ip phones, licenses and some headsets) , and i've never run into any issues on their end. their prices tend to be very competitive, and on the rare occasion where i've run into problems with hardware, their help through the rma process was fine. So, i have no problems recommending them...."
"We got our equipment fast."
"I received a product from them with a software bug. I worked with the manufacturer from day 1 to 30 day to resolve the issue. At the end of 30 days I tried to return the product because it was nonfunctional. Day 30 was a Sunday. Monday morning, day 30+1 hour, they would not take the device back. I provided them with bug reports that were unresolved but their support just hung up on me when I called to speak with them about it. I was neither abusive nor rude, just persistent. Their way of dealing with an issue was to simply ignore the problem.
I would not recommend ever purchasing from this place for any reason. This was the worst customer service I've encountered in quite some time."
"Great phone, great price!"