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Verified
5/5

2008-10-28

"Great price and service. Very satisfied with my purchase."

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Verified
5/5

2008-04-15

"Super fast shipping, lots of follow up and awesome communication throughout the whole sales process. Will definitely make future purchases through this company. "

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Verified
5/5

2008-03-06

"Fast shipping. Great customer service. Great products. What more could you ask for?"

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Verified
5/5

2007-08-23

"Best prices on the internet, delivered on time, would buy from them again and already have."

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Verified
5/5

2007-02-05

"Order Arrived long before I expected it. It was exactly what I needed and in a hurry."

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Verified
5/5

2007-01-16

"Great prices - Fast shipping - Immediate response to email questions. What more could you ask for? Highly recommended!"

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Verified
5/5

2006-08-10

"I was skeptical at first to order from this company as they are not listed at the Better Business Bureau and I had never heard of them before. We went ahead and ordered network cables and saved almost a thousand dollars compared to the next cheapest company. The cables arrived quickly and they are very good quality. We are very pleased with the company and will definitely purchase from them again. I have passed on the site to many of my technical peers for their companies. Thanks so much to IOFast for a quality product at amazing prices."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Ease of ordering online
Ease of checking order status
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Overall technical support
Resolving problems
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Being knowledgeable
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Being easy to reach
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Being trustworthy
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Making decisions on their own
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Overall customer service
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2006-07-25

"I do just about all of my purchasing online and IOFAST was like a breathe of fresh air. My order was processed immediately and followed up with constant communication as to the status of my order. I had a question at 2am and got a response the very next morning. My items were packaged with the utmost care. IOFAST saved me about 60 dollars on my items compared to the leading local merchant. Awesome service, unbelievable prices, and terrific communication means I will be back again and again for any item I can possibly purchase from IOFAST."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2006-07-08

"Very fast order processing, great shipping, excellent products! No complaints, would highly recommend."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service making decisions on their own
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

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