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Verified
5/5

2010-03-19

"best seller, chepest prices and good customer service.recommended A+"

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Verified
1/5

2005-11-14

"2 scumbags in a run down Brooklyn sh!t hole. The owner is a turd smoking camel f*cker Admoun Ackhabaz 1809 Coney Island Ave Brooklyn, NY 11230. Somebody needs to gun this a$$hole down. CALL AND HARASS THEM!!!"

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Verified
1/5

2005-06-20

"Jail is where this guy should be doing business. I dare this little p-ssant to try to set up shop again. I swear I'll find him and beat him senseless. I'll bludgen this MFer like a portuguese indentured servent. I'll make poo on his head and rub it in with a Louisville slugger - treat him exaclty how this piece of dog it-shay deserves to be treated. Watch your back you mouthy spineless Bee-otchCUNT. Cuz I'm looking for you. And I'll find you, I promise. "

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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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Making decisions on their own
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Resolving problems
Being knowledgeable
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Customer service resolving problems
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Verified
1/5

2005-03-23

" Placed order on 3/7/05. Two calls stated that the item had shipped. 3/23/05 called today with order number, lady on other end stated if you haven't received the item (without hearing order number), then it is backordered. I advised her I wanted to cancel the order, she states I will cancel order and hangs up. Can't wait to see my CC statement next month. Buyers from INSDIGITALSTORE.COM ((BEWARE))!!!"

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1/5

2005-01-25

"Not very personable an extremly pushy I was buying a camera you would have thought I was talking with a used car salesman. When I called to check if the package was delivered i had to call DHL myself and then found out from the DHL website that my package had a bad address the only thing that was right was my first name and the zip code. "

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Verified
1/5

2005-01-07

"I was more than friendly treated when I ordered the camera. When I called to voice a complained I was most rudely treated and hung upon. I tried numerous times to resolve the issue,they either hung up the phone or I was treated like an idiot. It has been over 3 months and still have not received proof of warranty. There again nothing but hostility from these people. Do not deal with them or you will be sorry. I will never recommend these people to anyone and would try to stop anyone from doing business with them. They also charged me $ 10.00 more than agreed upon at purchase. "

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Overall quality of ordering process
Ease of ordering online
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N/A
Ease of checking order status
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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
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Customer service being trustworthy
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Customer service making decisions on their own
Customer service resolving problems
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Verified
1/5

2004-12-17

"I ordered the Sony cybershot V-1 on Dec 11th and I called on Dec 15th to ask some questions about shipping and I got hung up on at least 5 times I was spoken too very rudely and then was told to call back another time b/c they weren't open yet.So I canceled my order and was left feeling attacked when I thought I was supposed to be the customer."

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Verified
1/5

2004-12-09

"I wish I knew this site before I placed my order!!
I ordered a digital camera thru on-line, but I forgot to put a 5-year warranty on the product, so I called them up to purchase the warranty. This is a long story,,, so I make it short. After I got an outrageous price on the warranty, I wanted to talk to their customer care manager. When I asked the rude representative if I can talk to the manager, the rude representative got furious at me and yelled at me with foreign accent, "what do you want? Fu**ing Chinese!! ( he repeated this cursing word on me over and over.) If you call us again, I'm gonna charge on your credit card." and he hung up on me. Can you believe that?? I was stunned by his psycho attitude.
The INS DIGITAL WORLD and ACCESSORIESLAND.COM ( they have one more business name, too. but I don't know the exact name.) have a negative impact on other great on-line shops.
"

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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
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Ease of ordering online
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Being updated on the exact date the delivery was sent
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Making decisions on their own
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Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-12-06

"Not a good deal. Placed an order through their web site. Travis calls me the next day to say they have my order, would I consider some additional products. I'm not interested, Travis says fine, your order will be sent out in a few days. Called back to confirm the order, the camera is on back order. The first thing each person asked me was 'did you order anything else besides the camera' which I interpreted to be 'is this an order we are going to bother with'. After fruitless discussion on in stock camera's I cancelled the order. During the process I was hung up on twice. Don't bother here. I canceled my amex card and reported them to the amex consumer fraud department. My opinion is that the core item for sale is a lure to sell add on's and insurance."

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Verified
5/5

2004-11-24

"I appreciate the comments I read here. I almost bought the Dimage Z2 from these guys. I guess I would have been sorry. Wow! I've been reading this page awhile and never read this many negative reviews about one store before. On most stores at least there is a positive comment now and then. Great Jobs guys!! Keep it up
Zwxphtt
"

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Verified
1/5

2004-11-24

"BEWARE! They are bunch of crooks that run a multitude of related and ever-changing on-line stores based in Brooklyn NY (and NJ). Their "too good to be true" prices also attracted my attention. However, I did my homework before ordering:

http://www.pcworld.com/howto/article/0,aid,107855,00.asp
http://www.viewonline.com/pages/editorials/cameraincident.htm
http:****@****
http://www.donwiss.com/pictures/BrooklynStores/
http://www.donwiss.com/pictures/ManhattanStores/
http://www.photoreporter.com/091800/features/the_way_it_is.html

My advice: call them BEFORE placing any order and you will find out exactly what I did: if it's too good to be true, it probably is.
"

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1/5

2004-11-16

"I recently tried to purchase a digital camera from INS. They followed the order up with a phone call. After I told them that I did not need to purchase a $129.00, 5 year warrenty for the camera, they told me that i could not buy the camera and hung up on me. I then called their customer service department to complain and to inquire if this was indeed their policy, he too hung up on me. I phoned back, to see if maybe we were just disconnected, this time the same person that tried to sell me the 5 year warrenty answered my customer service department call, and told me i could not have the camera and hung up on me again.

I WOULD NEVER DO BUSINESS WITH THIS COMPANY! NEVER HAS A BUSINESS TREATED ME AS A PERSON, OR A CUSTOMER LIKE THIS.

VERY UNPROFESSIONAL!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being easy to reach
Being knowledgeable
Being trustworthy
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-11-15

"Website doesn't accurately represent items as gray market products. Called to confirm order and the salesman attempted to sell multiple add ons. Saleman hung up on me after got him to admit the product was gray market and did not include warranty. I canceled the order."

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Verified
1/5

2004-11-07

"Order the C-750 Digital Camera last night. Had the same experince as the rest. I too spoke to some guy who kept changing his, he tried to upsell me on the charger and the card with the same story- the batteries will leak, etc. I told him no thanks and he told me okay, you will get your camera in 6-7 weeks, I had signed up for next day delivery. I said "wait a minute." He said, " Your order is cancelled." I said "Fine, Cancel it," and he said, "it is canceled" This is truly bait and switch. He also told me he did not take discover, even thought that is what I put in the site form, so I gave him my Visa- This was before he told ne 6 weeks, etc. The site still does not say "out of stock." When I called to complain, they just hung up-etc. I asked one of them if they charged my card, they said-"We don't charge cards until we ship the camera."

I hope so- if you haven't purchased yet, do no- this is NOT A REPUTABLE COMPANY- in my opinion.
"

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Verified
1/5

2004-11-03

"this company told me 2nd day air was not available so the said they will waive my shipping and give me ground shipping free...they said i would get it in 3 weeks...i realized this did not make any sense and called back on the 3rd... if i asked about how much the order was they got pissy and mad at me that i was asking the cursed at me and hung up...i called back and was told they have new salesmen taht are unprofessional. evenetually they all keep hanging up on me...i am afraid they will use my credit card information they have of mine because they are treating their business like a game. suppposidly my my order was cancelled."

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Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Delivering products damage free
N/A
Ease of checking delivery status
Delivering products on-time
N/A
Overall technical support
Being trustworthy
Making decisions on their own
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Being knowledgeable
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Overall customer service
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