"G.L. Huyett has great customer service and a good overall value on the products they carry. Well worth it for peace of mind on part availability for anyone in purchasing/procurement."
"Huyett helped to identify a old sample we had acquired and submit a stock item
to try. Free of charge to try. We are planning on placing future orders with Huyett."
"Mail delivered to another address and opened. Print a better label next time. "
"Great!! the customer service person helped me find the right part that I needed to order."
"We needed an item to finish our manufacturing for a large customer and they had it, shipped it and made our time line to complete the project."
"No issues at all with the product and it was a fair price."
"Product delivery excellent "
"I contacted Huyett about a spring pin, and although I did not find exactly what I wanted I worked with Peyton Warner and was able to find something that may work and Peyton set up an order to send me some samples."
"Had a discussion with Katie about samples, and she said Absolutely and would 2 of each be sufficient.
Katie exceeded my expectations thru the whole process...She is a Rock Star!!"
"What I needed couldn’t be found anywhere else but you had it "
"Placed order, received everything,, no problem "
"Had the hard to find product I needed in stock and shipped quickly!!"
"First time buyer. Will definitely be back."
"I called about a crimp nut. Heather was extremely helpful! I definitely encourage anyone needing help with hardware contact this company. I looked in or called all possibilities for the hardware I needed, most did not know what I was talking about. Buyett (Heather) answered all my questions and understood what I needed. Very positive experience!"
"I have cooperated with Huyett team for over ten years, I enjoyed working with them and the communication was very pleasant, worm and thoughtful service, strict quality contro, high quality and efficient work, and always put the customer's requirement at the first place.."
A rep from Huyett, HuyettET, has responded:
“Thank you for taking the time to share your recent experience with us. We sincerely apologize for any inconvenience caused by the misdelivery of your package. Ensuring the accurate and secure delivery of our packages is extremely important to us, and we regret that we fell short of your expectations on this occasion.
We understand the frustration that comes with such an error, so our team has reached out in an attempt to address this issue, but we have not been able to reach you. Unfortunately, damaged shipping labels may occur, but they are typically due to carrier-related issues. To clarify if this was an issue on our end or in the hands of the shipping carrier, we would appreciate any images of your package once it was finally received.
Our team is committed to continuous improvement. Please contact our team to share any additional information you can provide regarding your experience. Your satisfaction is of utmost importance to us, and we greatly appreciate any feedback that can help us prevent similar incidents in the future.”