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1/5

2003-06-07

"I bought an AMD 1.1 Ghz CPU from hunborn on March 3,2003. It was not delivered. I have heard from 2 other people who were ripped off on ebay by hunborn. DO NOT BUY from this seller."

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Delivering products damage free
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Customer service being trustworthy
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1/5

2003-02-04

"E-bay seller and web front . Bought
a 1.1 duron for a mail server and was DOA . Tried 4 boards with duron chips and this thing was dead.
E-mailed 7 times and was ignored .
Phone calls were placed on hold indefinitely .
Went through square trade an received a response of "IT IS NOT DOA".
Being an engineer and a sys admin I think I can tell a dead chip .
I have been contacted by several e-bay buyers who have gotten bad products and bundles and have received the same "professional" business treatment I have .
Is it worth not standing behind a $30 chip ?
Gabor Jeszenszki must think not.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

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