ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2011-11-09

"Howard Computers was very easy to work with and kept us updated on the status of our order. We ordered the product from Howard based on price but will order again from Howard based on the customer service! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-09

"Everything progressed very smoothly with this order. I had no problems with delivery, and the product was exactly as described -- maybe even better!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-09

"Good old fashioned customer service. That alone keeps me coming back. The prices are also the cheapest I have found anywhere. There is no place I have found that is as cheap as Howard. Everyone is always so nice and goes out of there way to help me. I really appreciate it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-11-09

"great service. I had my item in 24hours."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-11-09

"Outstanding... I love being a customer of Howard. Fast, courteous, professional. Stacey is exceptional"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-10-10

"They had the best price and FREE shipping ! I received the product within 3 days from placing my order. Ordering was easy ! The product was received as stated and works great."


5/5

2011-09-28

"Easy to use their site; fast service; excellent product which I received today, 9/27/11, after free shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

1/5

2011-09-19

"This is by far the worst service I've ever had! So I order my computer part on Sunday, pay for and they charged my credit card. Gives me an estimate shipping date of (9/14/2011) (ordered on the 11th) thought it was a bit long but didn't really bother me. The 14th rolls around and my item still hasn't shipped yet. So I contact customer service via email asking the status on my order, and then later that evening I get an email back saying "they are sorry but my order was cancelled cause when THEY went to order it the price had increased." I don't see how that was my problem or my fault, it seems to me if this is there practice then they should STOP taking orders on the weekend if there is no one around to process them and stop inconveniencing like this. But then again that's what I get for using a company I've never heard of, So for anyone else who decides to use them cause they had a lower priced item just order it from a site you're use to the extra $ is worth not having this headache!"


5/5

2011-09-16

"Good service, reasonable pricing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

3/5

2011-08-31

"excellent customer service, I received an email reply within one day and I receive email notifications about my purchases promptly"


1/5

2011-08-31

"Very Dissatisfied, I order something, my friend order same thing. I used Amazon Payment, he did not. My order gets canceled, his does not.

How fare is that. Does BBB knows about those practices? Does Amazon know about this discrimination?

Will NOT Recommend.
"


1/5

2011-08-31

"I am very unhappy that my order for an HP Touchpad 32gb was cancelled even though their website showed it was in stock. I did not order another Touchpad in anticipation of receiving this one and now it's too late to buy one since they are no longer available. It took several days until I was finally notified. I don't know why a company like this does not use real time inventory tracking. I am not the only person this happened to. Check out the online forums."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-07-27

"The product was as described and since it had to travel 3000 miles, 6 day shipping at no additional charge was very reasonable. Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-06-20

"Product worked perfectly. Shipping was so fast the item arrived before I had a tracking number!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-04-11

"Recently purchased a COBY MP-CD450 CD/MP3 radio from Howards and it was a painless shopping experience. The radio was as described, there were no billing problems, and the free shipping was reasonably fast. No complaints with this order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A