"quick, to the point and ease of ordering"
"Easy to find my product and easy to order it."
"A returning client. Easy to order. the products were more than satisfactory in the past and expect a similar result. More to follow. "
"Needed to query search function with exactly "LC203BK" to return a result option to buy only the Black cartridges (separately from a combo pack)."
“Hello customer, Thank your writing a good feedback, we will take note of your suggestion. For the next time you can write LC203 black and it will show you the single black cartridge offer. Please also know you can always contact us on the live chat, if you are not able to find the correct cartridge.”
"Never failed me and easy to order"
“Thank you so much for being a loyal customer and for sharing your experience. We are always there for you.”
"Best prices...easy to navigate."
“Thank you a lot for sharing this great feedback. For the future if you need any assistance, feel free to contact us.”
"Glad to find alternative to high priced ink cartridges. "
“Dear costumer, We have the correct ink for the correct price. If you ever need assistance our customer service team is there for you.”
"Very user friendly site. Took less than a minute to check out. I haven't used the product yet so no review on that."
“thank you so much for sharing you purchase experience, please know that if you need any assistance with the cartridges your can contact us anytime, by email, chat or phone.”
"convenient and easy to navigate"
"First time customer. I'll have more to say after I try the product out."
“Estimate customer, Thank you for the feedback, please know that if you need any assistance our customer service team is there for you.”
"I did not like the inability to get the 10% discount as advertised in your email"
“Hello customer, thank you for the possitive feedback despite you were not able to receive the 10% discount. Would you please contact us to customerservice@houseofinks.com in order to assist you better.”
"Returning customer. Reorder. 45 seconds. For real!!!"
"Your PayPal buttons DO NOT WORK!!
I tried the PayPal button in the start of your application. Nothing! Does not work!!!
I again pushed the PayPal button AFTER I filled out everything. AGAIN, NOTHING! The PayPal button DOESN’T WORK!! I was forced to use another pay option. Also, after filling out all my ‘ship to’ info I AGAIN had to fill out the exact same info for my ‘bill to info’. Why not have a “SAME AS SHIP TO” button as so many other websites have??? "
“Hello customer, thank you for the feedback, Please know no other customer had or reported a complain when they paid with PayPal. According to our records you were able to place the order using another paying method. Please also know that some times you need to wait just a bit until the connection with PayPal is completed or change of internet browser, but our website has no interference with PayPal. For the future please know we are always on the live chat if you need any help.”
"Good price, good service, fast deliveries over past 7 years!"
“Dear costumer, thank you so much for your great experience and most important that all, thank you for being a loyal customer, We are here for you.”
"Very intuitive and effortless purchase."
A rep from House of Inks, houseofinks, has responded:
“Dear costumer, thank you for your great feedback and for being a loyal customer. Please know that if you need any assistance our customer service team will be there for you.”