"I ordered a weekend bag off HotRef as it was 1/3 the price it was on Amazon. At first, I wasn't sure about the order as I had never dealt with HotRef. But I took a chance and am glad I did. Not only did I save about $50, but the package arrived 3 days later (8/28). A day later than Amazon Prime would've gotten it there, but, again, $50 cheaper.
Exact item I ordered, no problems with description of the product or what was sent.
The only problem I had was that I wasn't provided shipping information until a few hours AFTER the package arrived. Granted, there wasn't a problem in this situation, but I'd be lying if I said I wasn't a little concerned between the order date and the arrival.
Excluding that tracking issue, nothing but high marks. 5 stars for HotRef. 4 for their shipping due to that minor issue. "
"The shipment arrived and not matching my request and it cost me money and time"
"I purchased the flip flop luggage tag for my business. I own a real estate company located on the beach. Our business colors are the blue and yellow so I thought this luggage tag was a good memorable gift. They were delivered with no problems and earlier than expected. The luggage tag has been a big hit."
"I ordered a Leed desk coffee mug and it is a great product. So thankful for the service provided. The delivery came Ina timely manner, "
"Very pleased how fast my order was processed. They kept me informed. Loved the product. Will order from them again."
"Asked CSR if I could combine 2 colors to get lower price and was told no. When I received the baby shower favors in, they are both so light you can't even tell the difference between the pink or the blue. I found your customer service to be "rigid" and your product disappointing."
"Good article .Inmediate response.Excellent wedding gift for friends.Good quality for the price."
"Absolutely LOVEEEDD IT ! I was worried because some of the reviews on here were negative but I knew they had amazing potential ! My tags and all my items were INDEED in my package! I love how they even threw in a little surprise ! I was able to track my items and they email you telling so . Definitely will be recommending them to all my friends!!!!"
"The experience from start to finish was excellent. The product arrived promptly and exceeded my expectations."
"I was very upset the pacifier was way to small didn't expect anything to big but it was way to small if it would have been a little bit bigger it would have been better. And second of all I ask for a personalized tag and I didn't even receive it with the purchase."
"I have nothing to say as i have not received the orders as yet when i receive the orders I would be able to write this review"
"Easy search for products through their very large inventory and a delivery that took 3 days. I was pleasantly surprised and very happy with my HotRef.com experience. "
"Items on order have still not been received (ordered 28thMay) and shipping costs were exhorbitant. Research into current postal rates and charges for the equivalent items proved that HotRef's shipping agents have charged me twice the usual U.S. Postage rate. Clearly I have been overcharged and ripped off."
"Was worried that I may have ordered too late but the delivery came in time. Thanks. I received compliments."
"wonderful quality and loved the gift box it came in.....might have to order more for the 50th high school reunion - it seems more people are coming than we expected!!! I rec'vd 145 of them....might have to order 50 more....any discount available for us Senior citizens??? SO905358 order number shipment # is 982570
thank you!!! ellen emerson"