"I had ordered a perfume on 19th July. My order was confirmed after I had deposited the whole amount but after 10 days they replied that the product is out of stock. I asked them for refund but till now they haven't refund me and only dodging me and ignoring. So can somebody advise how to refund my amount from them ?"

"I was loyal happy customer of homeshoppingpk.com since 2012 but unfortunately this year in 2023 I ordered mobile n tab. They didn't delivered my order for two weeks. Its not the same homeshopping it's fraud. "

"They lie about delivery times. They do not have items in stock. Been 15 days since my order and it still isn’t shipped"

"I live in Australia & was hoping this site might be a solution to sending gifts to family in Lahore. I ordered a smart watch for Rs9500 and sent more than the Australian equivalent value to the Bank Account advised. I followed up by email a couple of times to check if the remittance was visible and when I might expect delivery. I understand that Covid19 interfered with delivery times but I still expected that my nephew would eventually receive his birthday gift. Abruptly, I just received a system generated email saying my order had been cancelled, no apology or reason....
Now I guess the struggle to get my bank remittance back comes...."

"I ordered iphone 11 pro max leather case its quality was superb and was delivered on time."

"Every time my experience with homeshopping is great"

"I've a a long time Homeshopping customer, bought several things including laptops, watches and God knows what.
Always found them dedicated, honest and reliable. "

"Have a history with Home Shopping, bought samsung note 3 in 2013, iphone 7plus later and now iPhone Xs Max. Its always a piece of mind when purchasing from HSN. Quality products and excellent service level. Highly recommended if you want to purchase good quality products without worrying about counterfeit or faulty products"

"I am ordering from HSN for a quote long time, and my experience with them is quite good and hassle free.
Yes, their prices are rip off!!"

"one of the worst experiences i ever had. i have called the hotline and requested to change my order to just 1 quantity on 9 Aug, and followed up with an email with my ID and CC info, which instructed by the CSO that i've spoken to. He told me he has made a note in the system but i did not received any updated Order information. Sent a follow up on 13 August and sadly, have not heard any feedback from Home Shopping and neither is my credit card show any credit note.

i cant believed that after all the hassle of me calling the hotline +923111476725 and followed up with emails AND YET YOU GUYS SENT TWO? so whats the point of me calling and sending emails?"

"Bought a Huawei Mobile Wifi from them. Good price, swift delivery, but only to find out that not only it looked used, damaged packaging but also probably stolen - while the ad said it was 'unlocked', I noticed 'Zong' written on a sticker inside. When contacted HSN's CS, they asked to return the device through courier and promised a refund in 3-4 days. While I promptly returned back the device, it's been over 3 weeks now and I am still waiting for my refund despite several follow ups. Every time I get a message from them saying "our refund request has been sent to the finance department and they will process it in a week". Pathetic and disappointing. It's outfits like HSN which bring a bad name to online shopping in the country"

"Ordered S8 plus and they sent me used unit with dent on that...They claim it new. Unprofessional staff and fake products. Do not buy from them anything...They are fake to be honest."

"They were unable to deliver samsung S9 and have not refund completely even after 42 days. "

"I just had the worst experience shopping with Homeshopping, they do not update their website you will order your product and transfer your money after few days they will call and say product is not available and you will get your money after 20 days"

"I bought a cell phone and a tablet from homeshopping. Both were delivered in the promised time but at around mid-night. They do seem to have some inventory of their own and are better than other shopping portals in terms of stock availability but not that much.

They do seem to get new stuff quicker than others and often one can find hard to find market products at their shop.

Prices are moderate to high with additional premium if you are looking for a warranty. I usually order only those things which are not available or come to local market and for which i don't have the patience to wait. Though you can order anything from then using their "YouPickWeBuy" service but i have never used it so can't comment on that. "