"I ordered the Bowflex Selectech 552 Set (dumbells, bench and stand) on July 17th. Finally received only the dumbells the first week of September. Still waiting on the bench and stand. Every email or phone call to their customer service ends the same "Those items are scheduled to ship at the end of this week Sir" I wasn't even emailed that the dumbells had been shipped until AFTER they arrived at my home. These people are beyond bad news. I can only worn potential buyers to avoid this seller at all costs. Live and learn."
"Ordered a Bowflex Movitator 2 on 08/29 and was promised "same day shipping with tracking" stated on the website. Have not gotten the item for the 4th week now after my credit card had been charged 4 weeks earlier. No reponse from 4 emails regarding order status and customer service was very hard to get through on the phone, except for the sales department; you will be instantly connected to a human if you select to speak to a sales person but not the customer service. Finally got through to customer servie after calling sales department to get them to transfer me to customer service which I was promptly put on hold for 10 mins. Spoke to the representative, there was no definite delivery date with no known status except to wait and see. Basically this merchant is not honest with its promises and lied about delivery dates to be competitive. I think as a consumer, price and delivery dates are probably the two most important information we look for especially for online purchases. This merchant does not honor its statements on its website and with little or no customer service."
"Purchased a bow flex for $599. Went with them for free shipping as they are the same price everyplace. Got charged twice (1,200) and they have no customer support on weekends. Was out 1,200 until they fixed it three days later. Then the item goes out of stock back order for over a week... Needless to say the old adage of if its too good to be true applies with these guys. Do yourself a favor and be ready to wait a few weeks for your order and to not have anyone to call on weekends."