"Had a great experience with Homeclick and one of their employees... Steve was such a great help! Took all the extra steps for great customer! Thanks again! "

"I ordered merchandise 6 months ago. have not received yet. When I talk to customer service they give me another expected date ( 5 now ) they took the Money out of my account last January. Customer service must be trained to overtalk you when I am explaining my complaint. I hope to help someone else to not waist your time or money on this site. Sincerely, Dori Meyer"

"This was my first purchase from HomeClick. After not receiving my sofa table past the time they
said it would arrive, I called them. They said the table was discontinued and would give me a refund. I said it's still on your website, take it down then. Next day it's still up, I call again and ask for my refund. "We have to wait for the manufacturer to notify us it's discontinued". It's been almost 2 months since I ordered it! I will notify Paypal and get my refund, but it's very annoying that I had to call them and chase down my money. HomeClick knows it's not available! Very disappointing first (and last) purchase from them!
UPDATE: I heard from customer service and got my refund issued the next day. Also got a very kind email from Spencer F. saying they dropped the ball and handled the transaction badly. I will give them another chance based on their first rate customer service!"

"Home Click hit a home run with this purchase. The shipping was fast. The product was clean and in perfect condition. Customer service was very generous and helpful. Thank you I will be buying from them again. "

"The box came severely damaged, so bad that I thought I should refuse the order. FedEx doesn't do that, so I took a photo of the delivery drivers with the box. But when I (with lots of work) opened the box, no damage to toilet, all parts intact and the toilet works great."

"Love the way this website directed me right to what I was looking for - all details were accurate and shipped quickly!"

"Ordered a new faucet for an antique claw foot tub and saved over $100 from a quote by a home decorating showroom. The faucet was delivered quickly. Quality was very good and our plumber had no trouble installing it. "

"My experience with HomeClick was mostly positive. There were some delays receiving my order mainly because of the manufacturer of the product. However, during the process Derek Melillo who helped me make my order was extremely helpful. His communication skills, thoroughness and professionalism were exceptional.
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"This was my first time ordering from this site and the Business to Business Account manager Derek L. Melillo was so helpful with my order that I had to write a comment. I highly recommend this site to anyone looking to shop and look forward to being a loyal customer in the foreseeable future Kevin Carroll

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"I like the bowls and I know they are made separately but one was about 10% smaller than the other three. "

"The lamp were nice but the picture you see on line is misleading. They show the wire completely covered. Where in fact the do not give you enough covers and backing. Just two covers and one backing. For the price you would think they would give you enough wire cover and backings. "

"Spent a lot of time looking for some specific toilet seats to fit our Eljer Emblem toilets. Found them at HomeClick for the best price on the internet and in stock too! Easy click through ordering with Amazon pay and our order showed up in just a couple of days!. Could not be any happier with our HomeClick experience!"

"I ordered a Nameek Cerastyle Arda corner sink and faucet from Homeclick. The ordering process was simple and shipping was extremely fast. The problems started when I opened the sink package. Nameek did not package any information or instructions with the sink; just the mounting hardware. I contacted Homeclick via the online chat and the woman I spoke with contacted Nameek while I was online with her. Nameek said they don't ship any information/instructions but emailed some instructions to Homeclick which was forwarded to me. What a joke they were. Total waste of my time to read as it didn't tell me anything beyond the obvious. I decided to build a vanity to support the sink because I didn't how close to the corner they placed the mounting points. While the sink looks wonderful, it is really very sloppily constructed. Remember, this is a corner sink. The left side is a half inch longer than the right side. The underside that sits on the vanity varies in width from 3/4" to 1 1/2" across the front. It has made designing and building the vanity quite a challenge. Bottom line - if you are used to products built by American Standard, Kohler and others, don't buy products from this company. I'm still thinking about returning it."

"3+ weeks passed with 2 requests for information regarding delayed order/ lost in transit. No apology, just curt emails in response."

"Immediate shipping, merchandise exactly as described on the first order, and terrific customer service (in the person of Spencer Freedman) when, on a second order, the Nameeks warehouse sent the wrong item and Spencer made sure that the error was corrected and quickly."