ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
1.25/5
Return/Replacement policy:
0.00/5


Verified
5/5

2011-06-13

"Fellow Dj's, aspiring Dj's or anyone out there,

I have bought several items from Hollywood DJ and have received nothing but amazing deals and great service!! They helped me find all the gear I needed with the best prices and always took care of warranty issues.

I recommend anyone looking for pro audio gear use Hollywood DJ, I know I always will!
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-18

"Hi Everyone I just wanted to let everyone know that Hollywood Dj real real came threw for me when everyone else on the same street as Hollywood Dj didn't even take the time to help me out I was in a bind and they hooked me up and even give me better pricing then I even expected. So THANK YOU SO MUCH HOLLYWOOD DJ!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-05

"Great customer service, great products, great understanding. HollywoodDj is just GREAT. They will help you with any question needed to be answered. They make sure you know where your oder is at, at all times. I would highly recommend HollywoodDj to anyone whos buying DJ equipment."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-05-05

"Ordered about 3,000 worth of DJ equipment from Hollywood DJ , Manager helpful and prices were good, shop around and found Hollywood DJ to be well priced and All equipment was Brand new in original manufacture boxes, there was one item , a bag for tripod speakers stands was the wrong size and exchange asap no problems here.Will shop again here."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-04

"The owner of the company, Allan, is extremely helpful. When UPS messed up my order, he contacted me personally and also offered to compensate for the misunderstanding.

The product (3 Odyssey Flight FX Cases) arrived quickly (within 2 days of shipment), and everything came working and in perfect condition.

I would recommend Hollywood DJ for their pristine service and excellent merchandise.

Another thing that is cool about Hollywood DJ is that on some items have a button that allow you to name your own price which is really cool. You have 3 chances to name a reasonable offer before you "strike out".

So if you have any DJ/Music/Electronics needs, go to Hollywood DJ. They will take care of you and their customer service is second to none!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-04

"This is DJ Drew and I highly recommend Hollywood DJ. I own a DJ business and I wanted to upgrade my Lighting Truss for a gig that was coming up the weekend I called. I talked to Alan and told him which truss I wanted they were able to have it to me before the gig.

I can tell you that they really know the gear and always has the best prices.

Highly recommend to any professional DJ.

5 out of 5
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges

Verified
5/5

2011-05-04

"I'm a full-time DJ entertainer and this is the only place I've found that has everything I'm looking for, everytime I go there.

The staff there goes to the extreme to help me get everytihing I need and if it's not in stock, they'll get it FAST.

Never had a problem with customer service and the prices are fantastic without me asking for a deal.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2010-10-18

"[Update. The manager called immediately after reading review below. Was nice and tried to make it up to me. Still unhappy overall but respect the follow-up. Will improve my rating.]

These guys live up to the bad reviews. Nice on the phone, but zero customer service online and lies about shipping. An email arrives saying the product was shipped but leaves out tracking info. After a week and two calls, they tell me the item is out of stock. Huh? So why send an email saying it's been shipped? Terrible. Stay away.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2009-09-16

"I was disappointed with their lack of updated status with the item I ordered. When I ordered the projector the nite before it stated the item was in stock and ready for shipping as it still was when I called mid afternoon the next to check on the order (I never received any confirmation email from them so I was concerned). The salesperson stated the item was on backorder even though I was never notified and their webpage still stated it was available for next day shipping. I will say they were prompt about canceling the order and my paypal refund was processed quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-05-27

"Hollywood DJ in Central La is the worst retailer that I have ever dealt with. They sent me the wrong turntable cases and did not refund ANY money back to me even after they received the returned product. Daniel in the sales department insisted on placing the order by phone, and he guaranteed my satisfaction. However he has not responded to any e-mails or phone calls regarding this transaction. After multiple contact attempts and threatening to contact the Better Business Bureau, it is clear that the company and this employee are trying to steal my money."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2008-07-16

"I ordered a set of rolling flight cases and some mixer rails from this company on July 7. Being an impatient man, I checked the order status on the website and saw that the order was placed on hold almost immediately. The next day, I called the phone number listed under the "contact" section on the website and quickly got a hold of a very nice gentleman who looked into my order. He then informed me that they had placed my order on hold because some customers had experienced failures of the handles on the cases I had ordered and they didn't want my turntables to be damaged when using these cases.

Step back for a second and think about this... they put a hold on an order and risked losing a sale altogether because they didn't want bad product in the hands of the consumer. Not a whole lot of companies will do that.

After chatting with this gentleman for a short while about my options, he changed my order to a different set of cases and even discounted them a little bit for me because of the hassle. The cases arrived from UPS with the battle bridge arriving a few days later.

It's nice to see that some companies really care about the product that they are giving to their customers. I will be ordering from hollywooddj again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A