"do not buy from these people ever "

"Placed a $100+ order a month ago and nothing showed up. Paid extra for air mail and this usually means a max of 2 weeks for delivery. After a month and 3 days a small box with no protective packing showed up, with a postmark from SWEDEN (I'm not kidding). I live in Canada, Hobby-Lobby is in TN (700 miles to the border), so why did my parcel take a month and travel half way around the earth??? Not happy."

"HL does not adhere to their own policies and ignores customer requests. I ordered a small, cheap item, it should have been shipped via the 4x4x4 shipping special. Instead they shipped in a large box and charged my $9 for shipping. No response at all to emails asking why I was overcharged. Stay away."

"I have ordered from them number of times in the last 2 months. First, after issues with other resellers, hobby-lobby actually adviced me on a good r/c heli to buy to learn on - this was pre-sales help, very valuable.
They haped me to place the order properly, as in order the correct additional items (extra battery and such).
The main order and numerous replacement parts I have ordered from them have been always on time, and I always got good support when calling or emailing for help (in how to install parts that I damaged while crashing).
Good experience, good support, prices, relatively good, but guess what.. Sometimes you pay for honesty and good product. That's worth it after some of my previous experiences."