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2.50/5
Chance of future purchase:
0.00/5
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0.00/5
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0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2016-04-17

HobbyTron - Another unhappy customer. Please read before you buy or you will be very disappointed

""I bought 10 Lebron james Helicopters and they must have sent me all of the returned one's they have since NONE OF THEM HAD GOOD BATTERIES AND WOULD NOT CHARGE and DOA, Just like everyone else that reviews them, the battery was dead on arrival. after some email back and forth I had to pay over $30 to send them back (Two Boxes) exchange with RMA. Never heard from them again and still trying to get my money back after 3 months. I was very disappointed and frustrated so I called them and talked to customer service and then to the manager but to no success, I paid $150 plus another $30 for shipping that came with 90 day warranty. So once again, like so many others, hobbytron sold me a worthless product with worthless warranty, Don't Be sucker like me and don"t buy from Hobbytron. Hobbytron has over 244 Complaints against it on Consumer affair website , check it out before you make your decision." And PLEASE look anywhere else, I don't care how much you are "saving" by dealing with them. Once you buy, You only get credit from more worthless crap. "

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Verified
1/5

2016-04-08

Bad Company wit Bad Product and costumer sevice

"I bought a remote control air plane for my son for Christmas and when plane arrive the battery was dead on arrival. after some email back and forth I had to pay $15 to send the plane back for exchange, second plane arrived after one week and when my son opened it the motor was hanging from fuselage, I had to pay another $15 to ship the plane back and after another week we got the same plane back except the motor was tightened in. finally we could go to park an try the plane, so we charge the battery and we had about 10 minutes flying time before we were back in the house to recharge the battery only to find out that battery does not take any charge. I sent an email to Hobbytron and asked them about the problem. when they got back to me after 5 days they said the warranty does not cover the battery since I charged it once, I was very disappointed and frustrated so I called them and talked to customer service and then to the manager but to no success, I paid $153 plus another $30 for shipping for this plane only because it came with 90 days warranty where I could buy it from Vortex for $95. so hobbytron sold me a worthless product with worthless warranty, Don't Be sucker like me and don"t buy from Hobbytrn. Hobbytrn has 244 Complaints against it on Consumer affair website , check it out before you make your decision."

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Verified
1/5

2016-03-01

ONE STAR IS TOO MANY - HORRIBLE CUSTOMER SERVICE

"My 13-year-old son purchased an air soft gun from this store for about $150 using his birthday money. From the time he took it out of the box, it never worked. He tried two separate times and even used different ammo. When I tried to contact the company at their main number, it rang, and rang, and rang, and no one EVER answered. I tried SEVERAL times on DIFFERENT days with no answer. I submitted an online request for an exchange and it was denied. I then tried SEVERAL more times to contact the company. Finally, someone answered and I was told I had to go online and submit another claim because they couldn't help me over the phone. I did exactly what they said and waiting another 5 or so days for a response. My request was denied AGAIN. I then spent a couple hours trying to reach someone on the phone. After being transferred to the manager, she said there was no way they would refund his money and that I had to go online and submit the claim AGAIN because she can't help me. SERIOUSLY?! When I went to the BBB to file a complaint, I saw this company has almost 200 other complaints. I'm not surprised!!!! I can accept getting a bad product if the company is willing to make it right, but screwing a child out of his money and then not answering the calls or handling the issue is just WRONG! "

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Verified
5/5

2016-01-25

great

"Awsome and great services "

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Verified
5/5

2015-11-18

"This place is awesome they keep up with their stock 24/7 and have excellent customer support 10/10 would shop again"

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Verified
5/5

2015-11-04

"this os my fisrt time trying this and i heard that this web sit i very nice"

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Verified
5/5

2015-10-28

"Good items good prices and good service
"

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Verified
5/5

2015-10-08

"Hobbytron has some of the best deals out ! The guns are great as well as the customer service! completes all my airsoft needs "

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Verified
5/5

2015-10-06

"I think that hobby tron is a good no the best bb store and rc cars sales. Its going to be the futitre
store seller of all times plus it would be cool to play the first time with a bb gun. =D.
"

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Verified
5/5

2015-10-04

"Hobbytron is the best for airsoft and rc cars/planes. Their prices are cheap, no scams, and guns work great!"

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Verified
4/5

2015-10-02

"awesome you should come here to buy airsoft."

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Verified
5/5

2015-10-02

"Really good website and good airsoft guns for a good price. I say check out the site at least."

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Verified
1/5

2015-10-01

"Wow, reading the reviews are scary. Customer service is by email only and I purchased 2 drones for my son's birthday and 2 helicopters a month ago and one drone never worked and is still inoperative. The other drone stopped working after three battery cycles and the helicopters have flight time of less that two minutes.After multiple attempts to contact customer service regarding the inoperative drone and their unsuccessful attempts to send replacement parts I have decided this is a loss and vowed never to purchase from them again. Keep in mind no refunds only exchanges and good luck on that. Products look fantastic and arrive in a timely manner but it is JUNK and I mean JUNK. "

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Verified
4/5

2015-09-30

"I love airsoft guns and all the other sites are to expensive.Hobbyton has cheap and great products I really love there products.I really do recommend it to a person that loves airsoft."

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Verified
5/5

2015-09-26

"This site is very convenient and easy to navigate, even for non-tech savvy person like me. It has cheap deals and a great customer service. All of there options are laid out in front of you. This, from now on will be my go-to site for anything and everything Airsoft."

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